Barbara McReynolds
Beyer Appliance Service was given to us from our Home Warranty Company and we could’t have been more pleased with the service we received. Chris was our service tech and what a top-notch professional person; on time, listened to us, serviced our dishwasher and explained in detailed “next steps”. I was pleasantly surprised when I called the office and someone answered the phone, no eternal hold business and when asked to speak with the person handling our claim, (Angelica), it wasn’t the 20 questions or let me take a message, I was transferred immediately to them and a couple times she was in a meeting and would call me back, and unlike so many other places, I got an actual call back. Very very impressive customer service by Angelica, she worked directly with our Warranty Company anytime I had a question or explained “what was next”. Once we got our new dishwasher, Angelica contacted me to confirm all was set and she could close our claim. Customer service was up and above with both, Chris and Angelica and it was greatly appreciated, 5 stars for sure. THANK YOU for outstanding customer service and satisfaction !
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Beyer Appliance Service was given to us from our Home Warranty Company and we could’t have been more pleased with the service we received. Chris was our service tech and what a top-notch professional person; on time, listened to us, serviced our dishwasher and explained in detailed “next steps”. I was pleasantly surprised when I called the office and someone answered the phone, no eternal hold business and when asked to speak with the person handling our claim, (Angelica), it wasn’t the 20 questions or let me take a message, I was transferred immediately to them and a couple times she was in a meeting and would call me back, and unlike so many other places, I got an actual call back. Very very impressive customer service by Angelica, she worked directly with our Warranty Company anytime I had a question or explained “what was next”. Once we got our new dishwasher, Angelica contacted me to confirm all was set and she could close our claim. Customer service was up and above with both, Chris and Angelica and it was greatly appreciated, 5 stars for sure. THANK YOU for outstanding customer service and satisfaction !