LUNA APPLIANCES

Not Recommended at all Don't Let them fool you if you buy something from them make sure it gets tested and inspected. Cause they tell you upfront that the appliance are working perfectly and you trust their word and turns out to be a big fat lie. Then you call them to tell them that the appliance it's not working and they call you a liar even when you have the evidence ora video to prove it. And no refunds either.

DO NOT BUY FROM THEM. We bought a fridge from them and the guy that delivered ended up damaging the fridge while bringing it in PLUS my wall. We took pictures and drove to the store and let the owner know infront of the delivery guy and the dude tried saying we were lying when it had just happened not even 10 minutes ago. Owner said for us to choose a new fridge and he would personally deliver it by Monday (it was a Saturday) Monday comes around and we waited all day at home and my husband ended up having to call him. His excuse was he had an emergency and he would deliver it the next day… next day comes again another excuse. He didn’t bring the new fridge until again we had to show up to his shop once more. Horrible customer service and very grimey people

Horrible experience we got a washer and in 2 weeks the washer broke down. They picked it up to fix it and they said it broke down because of me that it had coins. It's been almost 3 months and they kept saying the part was not there and then that the part was the wrong one then they said the owner left for an emergency and endless excuses. They brought me another washer for the meantime and that one only lasted a couple of days. Then they brought me another one and never did they bring me the one I originally bought. So I just told them to give me a refund and they didn't give me the full refund that because I used their washer. Really bad service don't even waste ur money or time with them it's all a scam....

If you’re looking for a washer and a dryer look away I got my washer and dryer exactly a year ago and my dryer has been nothing but problems. They already exchanged my dryer four times and it still does the same thing. It stops heating. But every single time I would contact them, they would take anywhere between two weeks to a month to come exchange it because they give you six months warranty because they know their stuff doesn’t work. This last time that I dealt with them in October, I have been dealing with them for over a month that their truck didn’t work that they didn’t have any time to come and give me another one or that the owner was in the hospital Just excuses. Till they left me, no choice and I reported them to the BBB That’s when they answered and told me they would bring me my dryer the next day. Dryer stopped working two months later. Just giving you guys a heads up if you plan on getting a dryer and a washer from this place do not get one just go buy new ones instead or stay away from this company. The worst Customer Service ever

Sold me a dirty washing machine and the dryer wouldn’t dry the clothes at all. I called to complain and kept getting the run around. I was told I couldn’t return the machines and I could go pick out “new” ones. I went in and came to an agreement that they would replace the plastic around the door because it was dirty and had mold stains and they would fix the dryer. The dryer came back with a broken door but it “works”. All they did with the washer was replace it with a used one. It was still dirty. Seriously considering placing a complaint with the state and/or Better Business Bureau.