Chris Mark
I purchased a new dishwasher from Daisy and Peter at I&D Appliance, and they handled the installation. Unfortunately, within a week the dishwasher stopped draining properly.
I made several attempts to have them come back and address the issue. Peter missed one scheduled appointment, and another appointment was changed. After raising my concerns about the lack of follow-up and service, I received no response at all.
I have purchased other appliances from them in the past, which is why this experience was particularly disappointing. When a customer buys a brand-new appliance and uses the installer recommended by the store, basic follow-through and service should be expected. Unfortunately, that was not my experience.
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I purchased a new dishwasher from Daisy and Peter at I&D Appliance, and they handled the installation. Unfortunately, within a week the dishwasher stopped draining properly. I made several attempts to have them come back and address the issue. Peter missed one scheduled appointment, and another appointment was changed. After raising my concerns about the lack of follow-up and service, I received no response at all. I have purchased other appliances from them in the past, which is why this experience was particularly disappointing. When a customer buys a brand-new appliance and uses the installer recommended by the store, basic follow-through and service should be expected. Unfortunately, that was not my experience.