Geoffrey Wang
Really great products, cool showroom, and helpful sales reps. Made a same-day purchase on an appliance for the first time thanks to this store!
For a long time, I relied on a standard over-the-range microwave, but it just couldn't handle the heavy smoke and gas that comes with high-heat wok cooking. After hearing that Fotile appliances are specifically engineered for Asian-style cooking, I decided to visit their store and it was a wonderful experience.
Walking into the showroom, all the products look sleek and high tech. They have a whole lineup of ranges and ovens that are a perfect fit for Asian cooking, even a range with a dedicated, high-power wok burner. Even if you aren't ready to buy yet, I would come here just to browse the unique items they have on display.
The customer service was phenomenal. The salesperson was incredibly detailed, attentive, and helped me find the right fit. I knew very little about the Fotile brand, but the rep helped me understand everything I needed to make an informed purchase. They carefully went over my kitchen measurements to ensure the model I wanted would fit my space and actually meet my cooking needs. Another huge highlight was their in-store demo, which uses steam to show off the incredible power of their suction and filtration systems. Seeing it work in real-time completely sold me.
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Really great products, cool showroom, and helpful sales reps. Made a same-day purchase on an appliance for the first time thanks to this store! For a long time, I relied on a standard over-the-range microwave, but it just couldn't handle the heavy smoke and gas that comes with high-heat wok cooking. After hearing that Fotile appliances are specifically engineered for Asian-style cooking, I decided to visit their store and it was a wonderful experience. Walking into the showroom, all the products look sleek and high tech. They have a whole lineup of ranges and ovens that are a perfect fit for Asian cooking, even a range with a dedicated, high-power wok burner. Even if you aren't ready to buy yet, I would come here just to browse the unique items they have on display. The customer service was phenomenal. The salesperson was incredibly detailed, attentive, and helped me find the right fit. I knew very little about the Fotile brand, but the rep helped me understand everything I needed to make an informed purchase. They carefully went over my kitchen measurements to ensure the model I wanted would fit my space and actually meet my cooking needs. Another huge highlight was their in-store demo, which uses steam to show off the incredible power of their suction and filtration systems. Seeing it work in real-time completely sold me.