Appliance Master

I’ve had Master Appliance come out to my place twice now: once for a broken laundry machine and the other for a leaking fridge. The laundry machine broke down after less than 5 years because of a failed controller board. They actually recommended that I just buy a new unit, since replacing the board would cost nearly as much as a new machine and there was no guarantee I wouldn't have more issues down the road. They even recommended a different brand that would last longer, noting that the one I had is known for ongoing quality issues. They didn't even charge me for the visit. The fridge turned out to be a simple fix: just a clogged condenser drainage. There were no new parts needed. I really appreciate Master Appliance’s honesty and professionalism. It’s great to find a company you can trust!

My LG refrigerator needed repairs. I was able to get an appointment with Faig within the next 48 hours. He showed up on time and provided me with a quote for repairs, which I found to be fair. He got to work and was graceful to work around my kitchen’s many obstacles and even took it upon himself to clean up the mess accumulated under the fridge. That was unexpected and appreciated. I now have his card and will contact him again for future appliance repairs.

They deserve their 5-star rating. Called Thursday afternoon, they came out Friday to take a look at our dishwasher. They were on time and called before they arrived. They were honest about this issue - it's more of a design flaw than a broken part. Answered all of my questions. Their pricing is fair and they are highly professional. They had come out a while back when we needed help. SO glad they gave us a magnet for our fridge - I was able to call them back when I needed them. Highly, highly recommend Master Appliance Repair for dishwasher repair, stove repair, refrigerator repair.

Faig! He is a true professional in his field and a master of years of experience. I gave him a call, we schedule an appointment for a diagnostic on my LG washer, which was coming up error code: LE. Faig knew what the issue was: the stator. Needed to be swapped out and replaced new. Luckily my washer was still under 10yr warranty with LG for the Drive/ Motor. I spoke to LG customer service got all the paper work squared away and the part was sent to Faig to have the motor replaced. He came out right away to replace the motor and he got my washer up and running. It was worth the 2 weeks of waiting, rather than paying for a new washer. Faig is a problem solver and a true professional.