Ollie's Bargain Outlet

This place is like going on a treasure hunt! Every aisle is filled with unique finds, incredible deals, and those random items you never knew you needed until you saw the price. I ended up finding several things I had been looking for at a fraction of what I expected to pay, plus a few bonus treasures I couldn’t pass up. The inventory is always changing, which makes every visit an adventure. So excited to have discovered this hidden gem and can’t wait to come back!

⭐⭐⭐⭐⭐ I stopped by Ollie's the other day looking for a very specific toy that I wasn't having much luck finding elsewhere. I won't get into the whole story, but let's just say I may or may not have been starting to slip into full Karen mode during the search. Thankfully, Mel stepped in and handled the situation perfectly. She was patient, professional, friendly, and genuinely wanted to help. Instead of making me feel like a problem, she took the time to help track down exactly what we were looking for and made sure we had the best experience possible. Great customer service is hard to find these days, and Mel is a perfect example of how one employee can completely change your impression of a store. We left with the items we came for and a much better mood than when we arrived. Thank you, Mel! Ollie's is lucky to have you.

I’m very disappointed with my experience at Ollie’s. The flooring was clearly marked at $1 per square foot, but when I went to check out, they would not honor the price that was displayed. Instead of working to resolve the issue, I had to repeatedly ask for a manager — it took three separate requests before someone finally came over. Even then, they fell short in honoring the advertised pricing or offering a reasonable solution. It was frustrating and felt like poor customer service. I expected them to stand behind the price that was posted on the flooring, but they did not. Definitely not a smooth or positive experience.

I had a very frustrating experience at Ollie’s. The flooring was clearly labeled $1 per square foot and marked as waterproof. I was prepared to purchase almost the entire pallet, so this was going to be a significant sale. First, I waited about 35 minutes for someone to come help me. When the manager finally came over, he refused to honor the price that was clearly displayed. He said there was “nothing he could do” because “the system wouldn’t let him.” He also tried to tell me the flooring wasn’t waterproof, even though the sign specifically stated that it was. There was no effort made to correct the signage, offer a solution, or accommodate the situation — even though the pricing and product description were clearly misleading. It was very disappointing, especially considering I was ready to make a large purchase. Customer service and accountability matter. Unfortunately, this experience fell short in both areas.