Skip to content
Coverage 6,642 stores across 50 states + DC Store checks Monthly Report a wrong listing
Used ApplianceSTORES

Basil Appliance Sales & Svc

2381 S McCall Rd

Location & contact

2381 S McCall Rd
Englewood, FL 34224

Customer reviews

Reviews from Google

SamDazzle & Co.

2/5 2 months ago

Well the sales guy was awesome this doesn't have to do with sales and the outcome of my fridge. Even though i was told the doors would be leveled by the sales guy. Its was the delivery guys. The came in the AM and they tried to put the fridge in the door but it wouldn't fit. So they ask to use a step stool. I dont have one so I let them use a chair. Fast forward, my door is removed and the fridge is inside. I show them where and they get to work. I am in the middle of school with my kiddos. So once the are finish I ased why the door isn't leveled. That is why I paid the delivery fee in the first place. If not my husband could of picked it up. They said they didn't have the footing needed. I said ok no problem. He said contact the office. I did. I notice black finger prints all over my white door and chair. The nails to put the door back on halfway down and not put back on properly 😒. They should carry a towel to clean. So back to the office. My water also wasn't working. So when I spoke to the office they scheduled someone to come level the door and see what's wrong with water. They came and said the need footing. I told them on the phone it needed footing. They left. They said they will be back. Time goes bye and they come back and the put footing on. Its hilarious because its not even level. The door is still off. I just gave up at this point. I told the office previously about them leaving black finger prints everywhere and also that my very heavy front door didn't have the nails all the way down like its supposed to. Did they do anything nope. I am very upset at the lack of respect to my home and the fact they just didn't even do what was needed.

Read full review

Well the sales guy was awesome this doesn't have to do with sales and the outcome of my fridge. Even though i was told the doors would be leveled by the sales guy. Its was the delivery guys. The came in the AM and they tried to put the fridge in the door but it wouldn't fit. So they ask to use a step stool. I dont have one so I let them use a chair. Fast forward, my door is removed and the fridge is inside. I show them where and they get to work. I am in the middle of school with my kiddos. So once the are finish I ased why the door isn't leveled. That is why I paid the delivery fee in the first place. If not my husband could of picked it up. They said they didn't have the footing needed. I said ok no problem. He said contact the office. I did. I notice black finger prints all over my white door and chair. The nails to put the door back on halfway down and not put back on properly 😒. They should carry a towel to clean. So back to the office. My water also wasn't working. So when I spoke to the office they scheduled someone to come level the door and see what's wrong with water. They came and said the need footing. I told them on the phone it needed footing. They left. They said they will be back. Time goes bye and they come back and the put footing on. Its hilarious because its not even level. The door is still off. I just gave up at this point. I told the office previously about them leaving black finger prints everywhere and also that my very heavy front door didn't have the nails all the way down like its supposed to. Did they do anything nope. I am very upset at the lack of respect to my home and the fact they just didn't even do what was needed.

View on Google →

Matthew O

5/5 2 months ago

Andrew at Basil was incredibly helpful from start to finish! He was able to provide the quote for our appliance package quickly and set up delivery as soon as they became available. Delivery team installed everything into our new kitchen carefully and timely. Would highly recommend Basil Appliance and Andrew Norris was an absolute rock star!

Read full review

Andrew at Basil was incredibly helpful from start to finish! He was able to provide the quote for our appliance package quickly and set up delivery as soon as they became available. Delivery team installed everything into our new kitchen carefully and timely. Would highly recommend Basil Appliance and Andrew Norris was an absolute rock star!

View on Google →

Lynn White

5/5 5 months ago

This is the best place in the area to buy appliances. The have good prices and excellent service. You dont get this from big box stores. Seraphen knows his business and goes above and beyond for you! Buy from them you will happy and will avoid the big box hassle.

View on Google →

Casey Cullinan

5/5 7 months ago

The staff at Basil appliance are knowledgeable and willing to go above and beyond to make sure customers are well-informed before making a purchase. Delivery was on time, and the team was friendly and professional. Much better experience than at the big big box stores!

View on Google →

Lauren Dekker

5/5 9 months ago

Basil Appliance did a wonderful job on the service of our range. I was so impressed with the tech’s knowledge and speed getting everything ordered we went and got our dryer from them. Support local! Dryer was professionally installed and the team did a wonderful job removing the old dryer from a tight space and down an elevator. I highly recommend! They fit everything into 1 week! THAT is amazing service.

Read full review

Basil Appliance did a wonderful job on the service of our range. I was so impressed with the tech’s knowledge and speed getting everything ordered we went and got our dryer from them. Support local! Dryer was professionally installed and the team did a wonderful job removing the old dryer from a tight space and down an elevator. I highly recommend! They fit everything into 1 week! THAT is amazing service.

View on Google →