Amanda Sachtleben
Great install experience!
I had looked into Lowes for a washer/dryer, but all the reviews said their install teams were awful. Someone suggested to buy from an independent company and it made a world of difference. I spoke with a kind, knowledgable person over the phone, got a great price, the install came in a branded truck with three professionals who's full focus is appliance installations. They were awesome, knew how to respectfully approach our 10mo old puppy, asked for a broom to sweep out the laundry room before bringing in the new item. We have steps up to the house, new floors, and a narrow hallway, and they didn't damage a single thing. I was concerned about the install because we have a stacked unit in a closet, but they got it taken care of easily and always asked permission before opening a door or moving something. They even noticed that I had things in the dryer so I could move them out. The whole install was maybe 50 minutes. We've used the machine now and can confirm everything is connected and operating well.
10 out of 10! I will definitely return to Bob Bailey's the next time I need a new appliance.
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Great install experience! I had looked into Lowes for a washer/dryer, but all the reviews said their install teams were awful. Someone suggested to buy from an independent company and it made a world of difference. I spoke with a kind, knowledgable person over the phone, got a great price, the install came in a branded truck with three professionals who's full focus is appliance installations. They were awesome, knew how to respectfully approach our 10mo old puppy, asked for a broom to sweep out the laundry room before bringing in the new item. We have steps up to the house, new floors, and a narrow hallway, and they didn't damage a single thing. I was concerned about the install because we have a stacked unit in a closet, but they got it taken care of easily and always asked permission before opening a door or moving something. They even noticed that I had things in the dryer so I could move them out. The whole install was maybe 50 minutes. We've used the machine now and can confirm everything is connected and operating well. 10 out of 10! I will definitely return to Bob Bailey's the next time I need a new appliance.