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Used ApplianceSTORES

Mr Appliance

Confirmed open with Google 4.6 214 Google reviews
4275 Fulton Dr NW Ste 1

Location & contact

4275 Fulton Dr NW Ste 1
Canton, GA 44718

Customer reviews

Reviews from Google

Sandy

5/5 a month ago

I was recently presented with an appliance repair challenge, and Kelly and Tom went above and beyond to help me reach a resolution. Unwilling to accept that my high-end range could not be fixed, they took steps that ultimately led to a solution, and saved me thousands in replacement costs. Highly recommend!

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Malori Stocker

2/5 2 months ago

Our technician was Robert, a very nice young man. However, we were not informed of the $137 service fee. He was in our home for less than 15 minutes and diagnosed the problem, but recommended we get a new machine due to the high cost of fixing the problem with our current machine. I just think $137 is outrageous.

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justin mays

1/5 3 months ago

unfortunately it doesn't give the option to give this place less than one star. scheduled a minor dishwasher repair then had them call the night before to say they couldn't come out so had to wait another week. then the work gets done and the bill seemed high, so waited to see the actual invoice when emailed to me. once i get invoice it just says "valve inlet........1 pc" Bill came to $380 including tax!! Having previously done research on place of replacement part i was not thrilled. Upon contacting them i was told the part was $70. A decent mark up on the cost of part, but that's understandable. What is NOT understandable and NOT explained with any clarity is why i was charged $290 for the guy to spend an hour hooking the piece up. There is no way that is a fair or reasonable labor charge. Needless to say i will NEVER be using their "service" again. I got screwed, but hopefully my story will prevent anyone looking into getting repairs on their appliances from being ripped off like i was.

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unfortunately it doesn't give the option to give this place less than one star. scheduled a minor dishwasher repair then had them call the night before to say they couldn't come out so had to wait another week. then the work gets done and the bill seemed high, so waited to see the actual invoice when emailed to me. once i get invoice it just says "valve inlet........1 pc" Bill came to $380 including tax!! Having previously done research on place of replacement part i was not thrilled. Upon contacting them i was told the part was $70. A decent mark up on the cost of part, but that's understandable. What is NOT understandable and NOT explained with any clarity is why i was charged $290 for the guy to spend an hour hooking the piece up. There is no way that is a fair or reasonable labor charge. Needless to say i will NEVER be using their "service" again. I got screwed, but hopefully my story will prevent anyone looking into getting repairs on their appliances from being ripped off like i was.

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Carla Gehret

5/5 4 months ago

Our technician was very knowledgable and honest with us about our issue. The charges were not unreasonable for what he had to do. We will use them for all our appliances.

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Randall Hilscher

5/5 10 months ago

Tom did excellent work on his repair visits to diagnose the problems with my Samsung refrigerator, explaining those problems so I could understand them, then proceeded in remarkably swift time to correct those problems. He was always very professional and courteous, and I would highly recommend him and Mr. Appliance to others who need appliance repairs. In addition, the cost of the services I received was significantly less than I had anticipated.

Read full review

Tom did excellent work on his repair visits to diagnose the problems with my Samsung refrigerator, explaining those problems so I could understand them, then proceeded in remarkably swift time to correct those problems. He was always very professional and courteous, and I would highly recommend him and Mr. Appliance to others who need appliance repairs. In addition, the cost of the services I received was significantly less than I had anticipated.

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