Kara Johnston
Working with Brandon has been great. He walked me through the selection process and I look forward to many nights using my new direct vent Tahoe fireplace.
Rhyan Devine
Jack is the best. I felt very comfortable to find the only NFI certified specialist in the area. Will be doing business with them in the future for sure.
T Hill (appaloosa2)
After choosing where to buy my gas log set and talking to Fines on the phone I knew I made the right decision to buy here. The gas log set is everything we wanted but the service is the best. Thanks Fines Gas
John Basten
Hoping someone at Fine's Gas will see this 1 star and finally call me back. I have left numerous voicemails after receiving and installing my empire remote control gas logs set. Logs are great but the remote control is not working. This was a Christmas present for my wife and replaced a set without a remote. All I need is a new remote control box that connects to the logs. This should be a very a easy fix but cannot get anyone to call me back. Will change my rating if I can just get some basic level response. Thanks John Fine for reaching out via phone and email. I spoke to Brandon and he was a huge help in troubleshooting. I understand these things happen and its right before Christmas and you are slammed. I changed my rating to 3 stars because of the prompt response to this review. Once fixed I will improve the rating further. John shipped out the part as promised and I installed today 01-02-26. This fixed the issue! I had several other questions and Jack responded quickly by email. I changed my ratingto a 4 since service has been superb since the I reached out via Google review. If anyone has any issues, email does look like a better option to get a quicker response. Keep in mind this was during the rush of the Christmas season so they do deserve some grace. This is why I have changed my review from a 1 star to 4. I do recommend Fine's Gas and was impressed that the owner himself responded and helped me. He sent several follow up emails as well to make sure I successfully I stalled the new part and provided instructions on how to reset my remote to the new module that was shipped. Thanks John for helping me get this resolved!
Read full reviewHoping someone at Fine's Gas will see this 1 star and finally call me back. I have left numerous voicemails after receiving and installing my empire remote control gas logs set. Logs are great but the remote control is not working. This was a Christmas present for my wife and replaced a set without a remote. All I need is a new remote control box that connects to the logs. This should be a very a easy fix but cannot get anyone to call me back. Will change my rating if I can just get some basic level response. Thanks John Fine for reaching out via phone and email. I spoke to Brandon and he was a huge help in troubleshooting. I understand these things happen and its right before Christmas and you are slammed. I changed my rating to 3 stars because of the prompt response to this review. Once fixed I will improve the rating further. John shipped out the part as promised and I installed today 01-02-26. This fixed the issue! I had several other questions and Jack responded quickly by email. I changed my ratingto a 4 since service has been superb since the I reached out via Google review. If anyone has any issues, email does look like a better option to get a quicker response. Keep in mind this was during the rush of the Christmas season so they do deserve some grace. This is why I have changed my review from a 1 star to 4. I do recommend Fine's Gas and was impressed that the owner himself responded and helped me. He sent several follow up emails as well to make sure I successfully I stalled the new part and provided instructions on how to reset my remote to the new module that was shipped. Thanks John for helping me get this resolved!
Keith Ledford
Beware don’t stand behind their work or products. My dad is James and he has some issues with fire place stove. They chipped paint and skinned the doors when installing. The cabinet was not put together right. We have asked them to come fix issues once it was put in and this has been going on since September. Once they leave they could care less about the customer. My dad is older in age and they trying to take advantage of him. If this is not rectified soon I’ll be helping him by reaching out to my attorney. $3,200 plus dollars was the cost.
Read full reviewBeware don’t stand behind their work or products. My dad is James and he has some issues with fire place stove. They chipped paint and skinned the doors when installing. The cabinet was not put together right. We have asked them to come fix issues once it was put in and this has been going on since September. Once they leave they could care less about the customer. My dad is older in age and they trying to take advantage of him. If this is not rectified soon I’ll be helping him by reaching out to my attorney. $3,200 plus dollars was the cost.
1931 Lafayette Rd Fort Oglethorpe, GA 30742
