Honolulu Appliance Repair Pro

Gino was very professional and he knew what he was doing, he asked if I wanted to change the refrigerator door and he quoted me a price, I asked he could fix for temporary use he said he would try, after he fixed it he said not to open the door till the next day, and it was solid, Thank you Gino, I’m going to tell my friend and my Ohana (Family) about your service awesome, two. Thumbs up.👍🏽👍🏽

I had a disappointing experience with Honolulu Appliance Repair Pro. I was charged a $195 service call fee for a washer inspection. The technician was onsite for less than five minutes, did not open the machine or perform any real diagnostic steps, briefly shook the unit, and then provided a $645 repair quote. I would have been fine paying a premium if a thorough inspection was done, but that did not happen. When I called the office to question the charge, the response I received was dismissive and unprofessional. I did not move forward with the repair through this company and chose another provider.

I had a great experience with Hon Appliances when my Whirlpool washer/dryer combo broke down. They sent a technician within a few days, and Rey quickly diagnosed the issue. The necessary part was ordered immediately and installed just a few days later. The entire process was seamless, and I highly recommend their services! Lisy G

Techs-Elijah and Addison were phenomenal! They called when they were on their way, arrived timely, and were the "Dynamic Duo" once they arrived, set foot in the door, and started to work on my microwave. They worked extremely well as a team, were careful, considerate and professional in their interaction as well as their technical skills. Extremely kind and respectful as well. Dream team for addressing the issue and solving the problem. They deserve 10 Stars. Thanks gentleman!

This company didn’t have any parts for appliances, just for laundry machines to repair came 3 or 4 times( it tools more than 3 weeks) At first the guy said it is done( took about 20min) so I tried to run the machine, it was same problem appeared so I called the company and they scheduled me a week after, and came again and looked again and they said have to order the parts so I was waited another week to schedule ( during the waiting time no one update it what was going on) . Even though just for making schedule they want me to give them my credit card information also. After I waited almost 3weeks, I contacted them and they said still waiting for the parts so I contacted another company ( EY-pro), they came right away and solved the problem at same day services and price was much better too. I really recommend not to trust Honolulu appliances pro. I really not satisfied their service also I lost couples of my work day because I couldn’t make my own schedule always on their schedule I have to follow.