Control Inc

If I could give them a zero I would. We were charged for shipping for items that we had to return that were sent incorrectly by Acme. We received parts that did not work (defective) and we were charged to ship them back. Terrible customer service. Will EVER USE this company again. Beware.. if they made a mistake on an order or send a defective product, they will charge YOU to ship it back.

STAY AWAY FROM THIS COMPANY! I've never posted a negative comment on Google about anyone or any company; that being said, Alex Huening is very unprofessional and if you must do business with this company I recommend you ask for another sales rep. Here's what happened to me, I placed an order, they pre-charged my account for the total invoice amount, twice, because of previous identity theft, my account shut off on the second charge. They then cancelled the order without contacting me, I had to call them and ask for status, only to find out they cancelled the order because "it was a bad card" according to Alex. I'm in business myself and a good friend of mine is in the credit card services business, and basically She's telling me that ACME Controls online sales system has issues, I guess this is common according to my friend. So, I attempted to bring my complaint to ACME's attention and I was treated horribly, to the point I was compelled to write this review. This experience was so over the top I even asked ACME to remove all information about myself and my company from their records. And, I'm still waiting to see a refund on the original pre-charge, which currently was 5 days ago.