Gandhi Appliances (Official Preethi - Elgi Ultra Distributor)

I ordered a replacement part for my wet grinder but they sent broken one even i dont see the broken piece(1st image) in the package so they sent the broken piece knowingly. After that i reached out to them and they sent smaller size(2nd image)that not even fit for my grinder. Dont trust this shop specially online shopping totally waste of money and time. Even i dont feel to give 1 star

We bought Ultra grind + 110v wet grinder from Gandhi Appliance after lot of speculation and research. We searched lot of places in and around Dallas, even shipping from India. The price at Gandhi appliance is considerably fair. The buying experience was very smooth and received the shipment in 3 working days as promised. I would recommend Gandhi appliance to anyone looking to buy Indian appliances and kitchen accessories. Last to mention, they are one of the two authorized dealers for Elgi Ultra range of products in the entire USA.

I purchased an appliance from Gandhi Appliances, and unfortunately the experience has been extremely disappointing. The original machine I received did not work properly. After I reported the issue, a replacement unit was sent. However, the replacement I received appeared to be used and was already damaged. There were visible signs of wear and damage that did not look like normal shipping-related issues. It appeared that attempts had been made to cover up the condition of the machine before sending it to me. When I contacted customer service, I was told that the damage may have occurred during transit. Based on the condition of the unit, I do not believe that explanation is accurate. Instead of receiving a new, working replacement, I received another machine that was in unacceptable condition. I have spent considerable time dealing with this issue and am extremely frustrated. When customers spend hundreds of dollars on an appliance, they expect a new product that works properly and a replacement that meets the same standard. I am still waiting for Gandhi Appliances to take full responsibility and provide a proper resolution. Until then, I cannot recommend this company based on my experience.

We bought the Ultra Bigg+ grinder from Gandhi Appliances. They are the official/legal distributors of these and several other kitchen products. Their customer service was excellent. They ensured the purchase and delivery process went smooth and hassle-free. Review for the Ultra Bigg+ grinder: The has been a fantastic addition to our kitchen. The huge capacity is perfect for a family, especially when preparing batter in larger quantities. I only need to grind once a week, which saves a lot of time and effort. The grinding quality is consistent, and the batter comes out smooth every time—great for idli and dosa. It’s sturdy, easy to use, and handles large batches without any trouble.

I recently purchased an Elgi Ultra Mini wet grinder directly from their website, and the experience was fantastic. With free shipping to Washington state, I was pleasantly surprised by how competitive their pricing is compared to local supermarkets and Amazon. Being an authorized service center, they have all the replacement parts readily available, which gives me great peace of mind. The grinder arrived safely at my front door, perfectly packaged. It operates on 110V with a US plug, so there's no need for an adapter. I've been using it for the past few weeks, and it's performing flawlessly. It even comes with a chapati flour mixer and extra spare parts, making it an excellent value buy.