Romo Mattress and Furniture

From start to finish, my experience with Romo Mattress and Furniture was exceptional. Everyone I interacted with—from the first salesperson to the final step of delivery—was first‑class. Teamwork was definitely visible while the first salesperson wasn't there on my second arrival and I was still able to purchase with the same level of care, kindness, and professionalism shown throughout the entire process, which truly stood out.This was my second purchase at this store, and I felt compelled to leave a review this time. The delivery experience truly topped it all off. The two gentlemen who delivered my furniture were incredibly kind, respectful, and professional. They handled everything with care and made the entire experience seamless. Overall, my experience was excellent. Thank you, Romo, for once again delivering outstanding service.

I couldn’t be happier with my new grey sectional from Romo Mattress and Furniture! The quality, comfort, and style are even better in person. From start to finish, the experience was AMAZING. Their prices are super low, and on top of that, they delivered it the very next day fast, easy, and stress-free. The team was so helpful and made the whole process smooth. I 100% recommend Romo Mattress and Furniture to anyone looking to upgrade their home without breaking the bank. I’m beyond satisfied… ¡me encantó!

I am a loyal customer but this time around I was very disappointed, I went to this location in Elmwood Park to up grade my bedroom and they completely nickel & dimed me to correct their own mistakes. They simply boldly over charged me it was a unnecessary add on charge after charge.They sent me the wrong product; l ended up spending twice as much during the exchange and the error was on their part.Watch out for the service charges and delivery.I will never go back there again.

I highly recommend Romo Mattress and Furniture, I feel super happy with the purchase of my sofa/bed with storage! my super cute dinette set, my super comfy accent chair and .. a hidden gem I found in the store 2457 N Harlem Ave: a giant ornament for my living room that was light weight, elegant and easy to hang! Excellent and friendly service from PAOLA, store manager/clerk 👌 👍 😊 .. Thank you!

Initially I stopped in here because I’ve always purchased my furniture from this location, unbeknownst to me that they were under new ownership but I still decided to go forward with them. Then the delivery time frame is so broad that it’s hard to plan your day, I was given an 8am-5pm window. I had to call them to ask for a better time frame to be provided. Anyway, upon initial delivery, the legs for my bed were missing and they said they would need to come back the next day. I had to take off work AGAIN day so they could bring the feet along with an additional rug I ordered. The rug was the incorrect one and I was told to come in the store to pick up the correct one. The young ladies in the store are nice but the professional needs to be improved!