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Used ApplianceSTORES

Paulsen Appliance & Elctrncs

245 W State St

Location & contact

245 W State St
Sycamore, IL 60178

Customer reviews

Reviews from Google

Gillian

5/5 2 weeks ago

I had a great experience with customer service in reversing my order but DO NOT order anything through their website. As I understand it they've tried to deactivate it but it doesn't reflect their stock and their delivery timeline is 2 weeks.

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marty witt

5/5 3 months ago

I contacted John on short notice with a problem on my washing machine and he immediately called me back. John was available to come over the same day to inspect the issue. Due to his knowledge, he was able to resolve the problem with my washing machine and its up and running! Thank you, John.

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Joann Ebert

3/5 4 months ago

They would not service our refrigerator since it wasn't brought from them. Since we couldn't use their services, I felt 3 stars was fair.

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Kim Clesen

5/5 5 months ago

Top notch customer service from start to finish! From the moment we walked in and made our purchase right down to the delivery and install it was complete perfection. We have purchased from them several times over the years for our own homes along with our rental properties. Locally owned!

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Brian Tobin

5/5 6 years ago

Called ahead to verify stock on a microwave. Stopped in, talked with the sales rep, and purchased an under the counter model. Installed, using the same bracket, and brought back the old one for proper disposal. Great service. As our other appliances die out, or if we decide to redo the kitchen, we'll be shopping here first.

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Called ahead to verify stock on a microwave. Stopped in, talked with the sales rep, and purchased an under the counter model. Installed, using the same bracket, and brought back the old one for proper disposal. Great service. As our other appliances die out, or if we decide to redo the kitchen, we'll be shopping here first.

View on Google →