Jim's Appliances

We went here for a Speed Queen washer, it was my first time there. We walked in probably 30-45 minutes before closing time, hoping to take the washer home that evening. Ryan was excellent to work with, and soon we had a new washer loaded up and were on our way. I would absolutely recommend this place if you’re looking for good quality appliances. I can’t speak for their delivery or installation, but the service I received in-store was top notch.

I have never bought anything from them . But as a contractor I have had to deal with them more than once over the years. And i have to pick up the tab and slack, for them to satisfy my customer. Delivery isn't there strong spot, installing isnt either, i would just pass for the cost and headache. They aways have excuses can't do gas line huck up won't cut cabinets for oven insert or island stove counter top opening. Hows a contractor supposed to know the measurements, if they are setting equipment the contractor is usually done and gone if they are setting equipment. They wont haul up stairs. They have to use a dolly. I remember back in the day shears guys didn't use a dolly, they used straps and muscles. Huge inconvenience for the contractor and client. I Gave them 3 stars because it is Really nice equipment. Buy the supplies for hooking it up there its worth it. But plan on just installing it yourself and hire a contractor for inserts.

TODAY JAN 23, 2024 VERY DISSATISFIED with the delivery of my new appliances. The delivery crew arrived 2 hours early and then was very RUDE to my contractor leaving the appliances outside in the rain in 2 INCHES OF WATER and walked away. I have always had great service from this outfit but today's experience was one for the record books... I would rate their delivery crew with a NEGATIVE 5!!! My original rating was 5 stars and that remains the same for the in store personnel and DYLAN (one of their service guys) -- He's AMAZING!!! Delivery Crew is ... well in the words of my contractor "these guys were jerks, very rude and scroungy looking, just dropped the stuff off and took off. Not nice people at all." "I've had these issues with Jim's Appliance before." After reading other reviews I WOULD AGREE! Their DELIVERY CREW is absolutely HORRIBLE!! Very UNPROFESSIONAL and RUDE!!! Great place to do business just make sure you pick up your own appliances! 11 MONTHS AGO: WOW!!! These guys are GREAT!!! I had a waterline in 30 year old fridge break. I had called two closer companies and they couldn't get me in until after the new year. I called Jim's expecting the same results and knowing I'd have to pay a travel fee since they are about 45 min. away. The lady who answered the phone was very understanding and nice. She put me on the scheduled for the very next week (I called on Christmas Eve). Dylan from was AMAZING!!! It took a couple of tries to get the right part ordered - as I said it was a OLD fridge. He was very thorough and had to make three trips to get the right parts ordered and installed but he was determined to get us back up and running in a timely manor. He didn't charge me for all the extra trips or even any travel fee's. Jim's Appliance has AMAZING customer service!!!! Can't wait to check them out when buying my new appliances! If their service is that good on something you don't buy from them can't wait to deal with them on appliances I do buy from them!!!