United Furniture And Appliances

I've done business 3 or 4 times here. I hate to leave a bad review but it's honest and I had hopes that they would remedy this as im a great customer, but unfortunately they are not. I purchased a new refrigerator 3 months ago and it's been thawing out all of our food since the 1st week. I didn't let them know that week because I thought the thermostat just needed adjustment and I did that. I texted Mike recently with my name, he knows who I am. He agreed to replace the refrigerator the next day as I'm literally tossing money out of the window. He texted back the next day and mentioned he was confused and they can't do anything. I'm very disappointed in paying for a junk refrigerator, but moreover by the claiming to be confused scenario . As for the couches and mattresses that I've purchased in the past here, everything that we purchased stinks of mildew. It never goes away. Be sure you notice the strong smells as you go in because it's hiding the mold smells. I never complained about those until now. I just am disappointed in how unprofessional they handle good customers.I provided texts to verify. My mom also purchased furniture from them before. She never complained. Once she called in and asked why her "new" Sofa was ripping at the seams 👀. It was a couple days old. Their response " you can fix that with a needle and thread". Everything i mentioned is the truth. I will be happy to update this honest review if they exchange the refrigerator for an actual working one.