GE Appliance Park

OTR: Follow Truck Route. Overnight parking onsite.  NO Truck Stop parking nearby. No Parking on the side street. Gated facility: use intercom to call the S & R office for entry.  There are plenty of signs to direct route. Open:  24/7.  There are plenty of signs to direct route.  Disorganized location. If Drop and Hook, First Come, first serve (FCFS). If Live Unload/Load, FOLLOW scheduled appointment time. You will be here for long time. May unload / load early on same day appointment.  Busy location. Limited space, but manageable to maneuver.  Good lighting at this location. Have pickup / delivery details (+ #). The bathroom is available next to the S & R office.   Tandems to the rear.  Must have Hi-Visibilty vest.  Pets allowed, but they must remain in the truck.

I purchased a high end washer/ dryer combo just under two years ago. I bought them from a reputable dealer I’d worked with for over 30 years. Earlier this week the washer stopped mid run and the door lock wouldn’t unlock. The repair person said the mother board and locking mechanism were defective. Estimated repair cost: $800.00. GE sold its trademark to a Chinese company and I’ve heard a number of complaints. The service technician I’ve used for years won’t service them anymore. He said they’re not even remotely as well built as they used to be. Buyer beware: buy American like Whirlpool. But stay away from GE. Such a shame.

I want to give a sincere thank you to GE Appliances for helping my grandmother get a new refrigerator after hers went out just after warranty. It’s been a long and stressful journey, but today we finally received the refrigerator. A special thank you to Kelly from the Executive Office for actually listening, caring, and making sure my grandmother was taken care of. My grandma is beyond happy and relieved, and our whole family is grateful. Thank you for making this right and bringing her some peace and comfort in her home again. ❤️

Subject: Buyer Beware – Major Failure on New GE Washer + Quality Concerns CAUTION: DO NOT BUY GE APPLIANCES IF YOU EXPECT LONGEVITY OR QUALITY. I purchased a brand-new GE washer (Model GFW655SSV0WW) on March 28, 2024, and just seven months later, it completely failed. The washer stopped working entirely and required a Main Electronic Control Panel replacement, costing me $420 out of pocket. This is absolutely unacceptable for a new appliance. I’ve always had good results with GE in the past and even purchased four other GE appliances at the same time, based on that trust. Unfortunately, this experience has made it clear that the workmanship and reliability of GE products have significantly declined. A major component like the control panel should not fail this early in the product’s life cycle. It raises serious concerns about the quality and durability of GE’s current appliance line. I am requesting that GE review this case and offer reimbursement or compensation for the repair cost. Buyers beware—you may be investing in appliances that won’t last and will cost you dearly in repairs. I expected better from GE, and I hope the company takes responsibility and addresses this issue appropriately.

I purchased a front load washer from GE 17 months ago. After about 1 year problems with the door lock and water emptying from the drum started. Following advice from the product manual, I was able to keep the washer going with intermittent issues. After one time when the water didn't empty, I hired a plumber to make sure the water line was clear which it was. In late August the manual and on-line tips to get the door lock to release failed, I called GE for help. I was assured of their support and FREE repair of my washer despite it now being out of warranty. After several weeks and two service calls, the washer was deemed unrepairable. Then I made 3 more calls to GE who said each time that I would receive a call back but NEVER did they call back within the time promised. One month after I first sought help from GE, the DEAL they offered was to pay for the same model washer delivered and installed for about half of the original purchase price, I declined the offer because the original product was not good and their customer service is worse. Why would I want to pay anything for another GE applicance!