Dave's Appliance Inc

I will start by saying we have used Dave’s before and had great service. Recommended it to plenty of other people. But yesterday and Thursday we’re totally different. Woke up Thursday to no freezer and fridge was warm. Called Dave’s out and they came out that afternoon. Was never told how much service charge would be so I could leave payment. Tech came out from start to finish being in my driveway. Was there only 15 minutes. Took five minutes to open up the back of the refrigerator touch a couple things and said it was a bad compressor. Never put a tool or multimeter to it to check for compression. Started off by saying it’s the compressor then I think it’s the compressor. Called yesterday to pay $115 service charge as well as coordinate repair. Asked questions about how positive they were that it was the compressor since he never used tools or said I think it is. Didn’t want to pay for repair if we weren’t positive, honestly service charge was way too high for five minutes of actual work and 10 minutes of talking. Was also told I had to coordinate getting the parts from LG but was also told that was figured into $115. Why I was paying for them to do it if I had to do it myself. Was told Jon would call me back. Jon called me back telling me to keep my money and never call again and hung up on me. Called back to try to have a conversation with Johnand was told he was the owner and that I should shut up. We never do business with this company and will never recommend them again called Kett that afternoon and had fantastic service and refrigerator taken care of.

I used Dave's to repair my broken dryer, which ended up being impossible to do because the model was discontinued. Dave's helped me get a new dryer, just a basic one which is exactly what wanted, and didn't try to upsell me or be pushy, and gave me a discount for all my trouble with my last one, and delivered and installed it for me immediately. They were also super friendly and helpful! I would recommend Dave's to anyone looking for a new appliance!

We have purchased multiple appliances from Rick, Lisa and John over the past 2 years. They are all Great people. Rick has helped us many times with delivery service & he has been on time every time. We recently did a special order with Lisa & once again Rick delivered our appliances in perfect condition. Rick knows his stuff & has a Great attitude. We look forward to doing more business with this company. When the big box stores say they cannot install wheels Rick does! Also, you know who is coming to your home to deliver not a 3rd party stranger who is not even a part of the box stores organization. I highly recommend this company Dave's Appliance & all who work there.

Extremely pleased! In need of new dishwasher and called 3 companies. This one was cordial over phone and took the time to explain options and provided a solid quote. Ordered a Bosch. They also had a quick install date. Installer was right on time, professional, pleasant, and very neat in everything he did. Love the new dishwasher and would highly recommend them.