Hudson Appliance & Mattress Gallery

We just finished the process of receiving a new refrigerator, stove, and dishwasher from Hudson Appliance. Our experience with their team was nothing but positive. Their was no pressure or upsell from the sales people. Just solid information and comparisons between features and manufacturers. Prices were also great. They were very accomodating and flexible with delivery dates. The delivery team was extremely personable and efficient. Working in tight quarters they removed our old appliances and brought in the new ones with great care. This was our first experience with Hudson Appliance and we would highly recommend them.

Absolutely horrible experience. Paid $250 to install a microwave. When he was done the door was not able to open completely, it was tilted forward, he did not use the template or connect it to the outside vent. He never plugged the outside vent so if I didn’t look rodents could get in and heat would escape. When I asked him to fix it he said he had 9 more customers…like I was being unreasonable. This was a two man job and he was alone. Called my salesman and he basically blew me off. Waited all day for him to call me back and he basically said nothing. I’m so disappointed. Still waiting for a call back. What happened to them?

Jay, our sales rep was excellent. He was professional, friendly, and thorough in assisting us with our purchase. He explained each item and cost, printed rebate forms, and explained the delivery process. Our delivery was seamless. The delivery men were thorough in removing the old appliances and hooking up the new ones. They use an app with a map that shows what number you are in the delivery schedule and the approximate time of their arrival. All in all, I recommend Hudson Appliance and will purchase from them again.

My experience with Hudson Appliance has been A-1 so far! Garrett, the sales representative, was very knowledgeable and answered all my questions very thoroughly. And as for Kevin and his delivery crew - I couldn’t believe how quickly and efficiently they moved a very large washer/dryer unit into my upstairs apartment. Communication has been superb throughout. I am really happy with my whole experience so far! ***Update, 2 months later - added a pedestal to boost my combo washer dryer and it was delivered on time and perfectly by Emilio and company. I love the unit and have had a fantastic experience all around with Hudson Appliance!

We chose to purchase a washing machine here, simply because their service department returned our call. Not many do that anymore! We bought a washer. The salesman was very good showing us around. He was very helpful and in short time we decided which make/model. INSTALLATION cost $125 including taking the old washer away. There were a few problems with the installation crew, which is the reason for 3 stars. They were like bulls in a china shop and had no regard for our property. Left cigarette butt on our driveway, No booties, sloppy disconnecting our old washer; allowing water from the drain and water supply lines to leak onto the floor. They refused to connect the drain for it was against their policy to install at the height we have for the drains. (Which is why I chose to purchase an EXTENSION drain hose so we could attach the EXTENSION to the hose provided! However, the extension should be named EXTENDED drain hose. It was not designed to connect to anything except the washer! The salesman was kind enough to reimburse what I paid for the hose. ) They refused to connect the water lines because they said the pipes were corroded which was totally bogus! They actually snuck out and back to the truck AND left without leaving MY hoses! I tried chasing them but they were in a rush. They actually said they would leave them, but took them anyways! They took my old water hoses and my water hammer arrestors, at $15 each that pissed my off. After I installed the washer using my old drain hose and using new stainless steel hoses we had the washer up and running. BTW, Purchasing new appliances these days does NOT include operating instructions and other documentation you’d expect to receive. Conclusion: overall poor feeling after purchasing the unit. If the installation had been performed and if my property was treated with respect this would have been a good purchase. I will NEVER allow a company perform installation UNLESS I know exactly how I would be treated.