King's Electronics & Appls

I got an excellent price on a brand-new washing machine. The staff were friendly, professional, and made the entire process smooth and hassle-free. From answering my questions to helping with the purchase, they made sure everything went quickly and efficiently. I really appreciated the great customer service and would definitely consider coming back for future appliance needs.

Just want to recognize an excellent employee- Aaron Straw! He serviced our two AC units that had been recalled by Midea due to a mold issue (caused by a design flaw in the drainage). He took the time to do the whole job right, including deburring the new drain hole and using a steam cleaner and a tiny brush to thoroughly clean the vents and the front coils. A+ job! I highly recommend him if you need the Midea recall work done.

I’ve shopped a number of times at Kings over the years. Every time I am always so impressed at the vintage/old school approach on the customer service experience I receive. The time they spend with you, the patience they have as you ask questions, the knowledge shared, and the incredible kindness shown to fit my specific needs is amazing. Today I had the pleasure of meeting Len. I stopped in to check out inventory and pricing for some things that a family member was needing. Len took extensive time to educate me even though he knew I wasn’t going to be buying anything at that exact moment. He didn’t treat me as a number to be passed over to get to the next sale. I truly felt like I was the ONLY person in the store. I was the priority. I just don’t get that in my shopping experiences anywhere else. It felt very 1950’s department store shopping. A time where the customer is treated to an exquisite experience of being catered to, waited on, and given customized choices. 😊 I was able to return later with my Father where Len repeated some of the same info to him as if it were the first time he was telling it. He didn’t rush through the conversation, but was kind in repeating answers as my Dad asked about the products. His genuine care about what we wanted/needed was so apparent and it was so appreciated. I’m writing this to share my gratitude. In a time where clients, customers, patients etc are glossed over quickly and sometimes rudely; this was the total opposite experience. It felt wonderful especially when the purchase was on the higher side. But through it all, I never felt like Kings was just trying to make a sale. There was NO pressure. To Len, I thank you for working with me and my Dad. You made what could have been stressful into a simple and easy task. You were so freaking awesome. It is very evident you have a big heart. The world needs more kindness and you are definitely putting it out there. To the other staff, thank you for being so gracious every time I stop in to shop.