Abc Warehouse

Working with Mark N. was a fantastic experience and he came highly recommended for good reason. Customer Service was great. Someone to greet me at the door. Comparable pricing to box box stores, but an actual family experience and attentive. The delivery guys were quick, no bumps or damage to my home, spoke clearly, dressed professionally, and called well before to let us know on arrival. All around great experience, and I will be back for all major purchases again in the future.

Great experience! I ordered a refrigerator online late at night. I realized this morning it would not work. I went to my local ABC Warehouse in Utica, and was immediately greeted and assisted by Armando. He was very knowledgeable, friendly and helpful in choosing the correct fridge. It is available to be delivered in 3 days, best price, and 0% financing! Thank you, Armando!! A 5 star buying experience!!

I needed to replace my microwave and first went to the big orange hardware store-H.D. They advertise great online, but are short on supply and good help. The in store sale help seemed only mildly interested in my business, didn't have the online sale item in stock, and told me it would take 5 days to get it to me. I called ABC Warehouse and they had the exact same unit at the same price, (Well, actually a dollar less! Hah!). Mark took my order on the phone. I drove to the store, located Mark, he told me to pull in front of the door. Less than 2 minutes later I was loaded up and on my way. What a great experience! Next time I need an appliance I know to call ABC Warehouse first. Thanks for the great service, Mark.

July 2025 - I purchased a dishwasher and my sales guy was Dave. They have a lot of dishwashers and other items. I discussed things with David on what I needed. I did not know that an L shape counter top was going to matter. The line Dave gave me was for 6 feet and I needed 8. No discussion before I bought it. However, I figured things would be good. He gave me a discount and it was almost $50 for delivery. No hook-up and just drop off. I was to pay another guy $150 to install. The two guys who delivered the dishwasher were awesome. Maybe half hour later the guy who was going to install said he would come by, which I was told would be the next day. So that's a good thing so I thought. When the two guys arrived, he measured and said who was my sales guy. I told him and he was shocked that he sold me this dishwasher. He said it won't fit, I need a smaller dishwasher. No on the Bosch, KitchenAid and so on. I could only get a GE or LG. I was shocked and I was confused. We asked a friend to check and he said it will fit. My wife went to ABC the next day to get a new cord. She was told someone can't be out this week to pickup the dishwasher. He was rude and he said oh that guy doesn't like to do those types of dishwashers. WHAT??? He said he is kind of picky so we talked to our friend about this. We installed it together in under 2 hours. I don't recommend Dave or their guy that installs. It would be best to look somewhere else. We won't be back as customers.