Simon's Appliance

I've never used Simon's but wanted to exchange all my kitchen appliances out. They had a big yearly sale and decided to brave out for the sale day in the middle of a Minnesota snow storm. They were so helpful, knowledgeable, kind, not rushed, and got great sale prices. They delivered them today with two guys (Johnny and Ray) who were professional and did an excellent job. I'll refer them to others. Joy

I bought a Maytag washer from Simon's. It did take about 3 weeks to arrive which was a little longer than expected.They register the warranty for you which is nice. They take check cash or credit upon delivery.The delivery was excellent and really was the customer service experience that will definitely keep people coming back.I'll definitely buy my next new appliance from them.

They came out and told me it was this certain part. It took 22 days for them to get this simple part ( I understand the time it takes to order it) they finally come back with the part then tell me oh sorry it’s actually a different part that will cost several hundred.. then proceed to tell me they got a deal for me on a brand new washer. Complete scam. dirty people. At first they told me it’s a simple fix and a simple part then have me wait 22 days to tell me it’s a bigger problem. Complete joke to get you to buy a new washer from them. Stay away if you value your time. I’ve never gave a review once but you guys earned this one.

My Samsung refrigerator stopped working after less than 5 years, yesterday. I went into Simon's (they have been recommended a couple time over the years), and John had me set up with a great price on a new Frigidair refrigerator. He asked if I had all the food in a back up fridge and I advised him that I didn't have that available. He looked at the deliver schedule for the day, made some calls, and the new fridge arrived around 215p the same day. Installers Ray and Steven were informative, friendly, and took incredible care taking old the bad fridge and installing the new one. Wonderful experience from start to finish with Simon's Appliances. I will be using them going forward for all appliance purchases and recommending them clients, friends, and family with nothing but confidence.

Simon's Appliance is a store we will return to in purchasing appliances. We were referred by a friend of a friend after unhelpful big box experiences and poor service by another competitor. We arrived broken and were helped by John. He had the answers to our fridge concerns. What a great sales person! We called upon Karen, office manager about another old fridge of ours that appeared to be not working. She too had the answers. Both folks in the office were courteous and so helpful. We can't give enough praise to Ray and Devon our installers. Very polite and on time. They installed our refrigerator, making all adjustments necessary. That was lacking in our last big box delivery. They went through directions for usage. Both men were kind to each other, giving instructions and praise. We would highly recommend a trip to Simon's appliance in beautiful Inver Grove Heights.