Wheat's Appliance

This family is great i send alot of people looking for good quality affordable appliances everytime ive worked with these people they have always been kind respectful and professional highly recommended bought multiple pieces from this location washer and dryer out of college and a fridge when mine unexpectedly went out never had issues with this company making things right and easy

I called yesterday to speak to someone regarding issues with my refrigerator. I asked the receptionist if I could please speak to someone and she said they are not there so then I said when is a better time to call back she said 4:30, and I asked if I could leave my name and number for the guy to call me before scheduling anything. No one even called back at all. I guess they lost my business . Very UNPROFESSIONAL.

Hate to give a bad review to a small business but I would not recommend this company for multiple reasons. The refrigerator in one of my apartments was having trouble with balancing temperature control between the freezer and refrigerator. I had my handyman handle the situation and he reached out to these guys. They diagnosed the issue as a bad control board and charged me $270 to replace it. I received an email invoice immediately after the repair and I promptly paid it expecting that the problem was resolved. After a couple days the tenant let me know that the issue was still unresolved. After another visit by the repair technician, I was informed through my handyman that their new diagnosis was low refrigerant based on visual inspection of some components icing up, and it would be another $300 or so to recharge it. I attempted to reach out to the repair technician directly to discuss. I left multiple voice messages and even sent an email to the office. My handyman did reach the office and was told they could not provide any credit for the part that was incorrectly replaced. I ultimately made the decision to replace the fridge. The most frustrating part is that they never returned my call. If I had to do it over again I would have waited to pay the bill until I was certain that the problem was resolved. But I would expect a small local business like this to go out of their way to satisfy their customers and stand behind their work, but they clearly did not in this case.

Our refrigerator went out at a very bad time. I called Wheat’s based off of a recommendation from Facebook. I was looking for an honest opinion on whether to fix or buy new. I was incredibly impressed with the suggestions I received. Duke was straightforward about all costs. He ordered the needed part and had it installed and working the next day. He saved us a lot of time and money. We will be calling again for any future appliance repairs. Top-notch service!!