P C Richard & Son

Luis made the entire shopping experience smooth and efficient. He quickly identified the right product for my needs and demonstrated excellent knowledge of the air conditioners available. When the heat wave arrived, my window AC suddenly stopped working. Because of my medical condition, getting a replacement installed as soon as possible was urgent. Luis understood the situation immediately. Using the information I had, he quickly determined the correct size and recommended the most suitable unit, making the purchasing process fast and stress-free. He also arranged everything so the installation could be completed before the forecasted heat wave. I truly appreciate Luis's professionalism, knowledge, and kindness. If you're shopping at the Paramus store, I highly recommend asking for Luis. He provided outstanding customer service, and I'm very grateful for his help.

Had the best experience with Terry. She was an outstanding saleswoman who took care of everything we needed. I will absolutely come back and look to make a purchase from Terry because of the outstanding customer service. Excellent experience and excellent product. Also the manager Avery was outstanding as well. I was treated with the utmost professionalism and the entire process took less then a half hour. I will be returning just because of the entire experience. Amazing!!!

My salesperson was Dave and he was awesome. He had an awesome personality, and he was very customer, focused, friendly, and very knowledgeable. It was an absolute pleasure having him as our person, and it is because of him that I would definitely come back to purchase any other item that I needed for my household, he is definitely an asset to PC Richards & Sons.

Outstanding experience with Tom A. at PC Richard in Paramus! Tom is incredibly personable, patient, and knowledgeable. There is absolutely no one else I would trust to buy my appliances from. He always takes the time to explain everything thoroughly and truly cares about helping his customers make the best decisions. Tom is also a sleep specialist, and he guided us to the perfect Stearns & Foster mattress for our needs. His expertise made the entire process easy and stress-free. Excellent customer service from start to finish. Thank you, Tom!

I recently purchased a TV from this store and had an outstanding experience from start to finish. From the moment I walked in, the team was welcoming, professional, and genuinely focused on helping me find the right product rather than just making a sale. Ebadur, the sales associate who assisted me, was extremely knowledgeable and patient throughout the process. He took the time to understand what I was looking for, explained the different options clearly, and answered all of my questions without rushing me. His approach made the experience comfortable and stress-free. Manager Avery also stepped in to provide additional guidance and ensured I was confident in my final decision. I really appreciated that there was no pressure at any point just honest recommendations and a focus on making sure I chose the best TV for my needs. Overall, the level of customer service was exceptional. The team worked seamlessly together, and it’s clear they take pride in what they do. I’m very happy with my purchase and the entire experience. I would highly recommend this store to anyone looking for quality electronics, especially if you’re in the market for a new TV.