A Step Above Appliance Repair

Tim was the Service man who came to repair my washer. When he walked in, he told me that he was very familiar with my whirlpool washer and that it was the workhorse of all washers as far as top loaders go he said whirlpool made a tremendous washer and they will last for years. He said that I had a small rust spot on the pump that was leaking the water and I needed a new pump. The price was very reasonable. I told him that I would not have called the company had I not seen their commercial on TV and he told me That he would not be working there if it was not for the owners. He said they were absolutely wonderful people and honest and he would not work for anyone else.

Absolutely Amazing and Reasonably Priced Appliance Service the definitely was “A Step Above!” Technician Tim Beasley was friendly, extremely knowledgeable, and very professional! I was very impressed that they scheduled service the next morning after I called about getting an appointment and Tim arrived on time and fixed persistent issues with my refrigerator in less than an hour and for a very reasonable price. Highly recommend this local appliance service business and outstanding technician Tim Beasley!

It's a good LONG but sweet story so here it goes. Our cooktop stopped working. I called A Step Above Appliance and when they came they discovered that the control panel was not working. They ordered a part but were sent the incorrect one. At that point my husband said let's just buy a new one. The research for that project was lengthy and frustrating to say the least. Nothing was like ours. Many had knobs which we didn't have and were from $900 to$1799. Then I began to think! A step above appliance never got the opportunity to bring the correct parts that were needed. So I made the decision to give them a chance to get the correct part. Today they came with the correct part and changed it and now after about 5 weeks we have a cooktop in full working order at the low price of $310.60. I sat and cried for a while, thanking the Lord for his assistance and giving me wisdom. I'm sure this sounds pretty quirky to most people but I'm just thankful.