P C Richard & Son

My family and I had a really frustrating experience with Best Buy and went almost a month without a refrigerator because our installation kept getting canceled. PC Richard & Son helped us out quickly, and Freddy Young was incredibly helpful and gave us a better price. The service felt much more personal, and we really appreciated the care and attention.

I had an excellent experience at P.C.Richards in Watchung N.J. . My salesman was Nature, he was very pleasant, patient and worked with me in helping me buy my refrigerator. Kaelan was the sales manager and he helped me beat all competitors price by a lot of money. These gentlemen made me feel very comfortable and I had a great sales experience. I highly recommend P.C. Richard & Son for all my appliance needs.

I had a truly excellent experience at P.C. Richard & Son and wanted to recognize both Nature (salesperson) and Sharon (customer service rep) for going above and beyond. I originally purchased a stove and had to postpone the delivery multiple times due to my schedule. Throughout the entire process, Sharon was incredibly helpful and proactive—she even called dispatch while the stove was already en route to help coordinate everything. That level of customer service is rare and deeply appreciated Nature was absolutely exceptional. He is not only honest and knowledgeable, but incredibly patient and genuinely invested in helping customers make the best decision. He took the time to explain options clearly, answer every question, and make sure I felt confident in my purchase without ever rushing or pressuring me. When I came back later to buy my air conditioners, he actually did additional research for me to ensure I was getting the right unit for my space. That kind of dedication is hard to find. What stood out the most is that he never once tried to upsell—he truly prioritizes what’s best for the customer, which made me trust him completely. Nature’s professionalism, transparency, and willingness to go the extra mile made the entire experience smooth and stress-free. Combined with Sharon’s amazing support, this was one of the best retail experiences I’ve had. I highly recommend working with Nature and Sharon!

I have been a customer for over 20 years and it's nothing but top notch service every time and I have a very good experience. I leave with a good and fair deal. I want to give a special shout out to Mr. Chris Whyte who offered me options and provided the best deal for my financial situation. I love PC Richards and will continue to buy Quality products at a fair price. Great staff. Thank you