P C Richard & Son

I’ve had nothing but great experiences at the Elwood P.C. Richard & Son. The staff is always super helpful and never makes you feel like you’re asking too many questions. They actually take the time to explain things, give honest suggestions, and help you figure out what’s best instead of trying to upsell you. The location is also really convenient since it’s right off the main road, making it an easy stop. Definitely my go-to store whenever I need electronics for the house!

I had an outstanding experience purchasing a mattress with Greg at PC Richard & Son in Elwood. From the moment we walked in, Greg was friendly, knowledgeable, and incredibly patient. He took the time to understand exactly what we were looking for and guided us through several options without ever making us feel pressured. Greg’s expertise made the entire process easy and stress-free. He explained the differences between the mattresses clearly and helped us find the perfect fit for both comfort and budget. It’s rare to find someone so genuinely dedicated to customer satisfaction. The whole experience exceeded our expectations, and we couldn’t be happier with our purchase. If you’re looking for a new mattress, I highly recommend asking for Greg at the Elwood PC Richard & Son location — you’ll be in great hands!

Frank at P.C. Richard in Elwood was an amazing advocate for us! He fought to make sure our extended service contract was honored, making multiple phone calls and following up every step of the way. Thanks to his dedication, we had our new washing machine delivered in less than 12 hours. It’s rare to find a salesperson who truly goes above and beyond like Frank did. Outstanding customer service—highly recommend asking for him!

We had a fantastic experience purchasing our new Samsung OLED TV. Alvi was incredibly knowledgeable and helpful. His expertise in explaining the different features was invaluable. We appreciated his honesty about the pros and cons of each different makes, allowing us to make an informed decision. For years, our family has relied on this store for all our appliance and Television needs, and we've always been pleased with the service.