P C Richard & Son

Alam provided outstanding service from start to finish. He was knowledgeable, patient, and took the time to help me find the right AC for my needs without any pressure. He answered all of my questions, explained my options clearly, and made the entire process smooth and stress-free. I really appreciate his professionalism and excellent customer service. If you’re looking for someone who genuinely wants to help, I highly recommend asking for Alam!

We had a fantastic experience shopping for a new stacking washer/dryer for our condo at the P.C. Richard & Son in Astoria. From the moment we walked in, Alvaro was extremely friendly, helpful, and professional (he literally greeted us at the entrance). He is an absolute expert—he knew exactly what setup we needed just by looking at a photo of our current unit! He made what could have been a stressful process completely seamless and straightforward. To top it all off, the store manager, John, came over and gave us a bag full of goodies to thank us for our business. That kind of personalized, above-and-beyond customer appreciation is incredibly rare these days. If you are looking for new appliances and want stress-free, top-tier service, do yourself a favor and go to the Astoria location and ask for Alvaro. Huge thanks to both Alvaro and John for the incredible experience! 5 Stars!!

I had an exceptional experience at PC Richard & Son thanks to the outstanding service provided by David Ivezaj. From the moment I walked in, he was knowledgeable, professional, friendly, patient, and genuinely focused on helping me find exactly what I needed. David took the time to answer all of my questions, explained my options clearly, and made the entire shopping experience easy and stress-free. It’s rare to find someone who combines expertise with such excellent customer service. David’s attention to detail and commitment to customer satisfaction truly stood out. I highly recommend shopping at PC Richard & Son and working with David if you have the opportunity. Thank you, David, for always going above and beyond!

Michael was a perfect sales person, as well as a personable individual! He helped me when I had questions and left me alone while I was still looking around. When I was ready to purchase, he was easy to find and processed the sale quickly. He offered me the extended service plans, but never pressured me to buy one. He was a delight to work with! He will always be my go-to person whenever I need an appliance or mattress.