ted brown
Good day! My Kenmore washing machine wasn't working last weekend, so I set up an appointment and the tech was there in a couple of days. He quickly evaluated the machine, said what it needed and the price was fair. They needed to order the parts which is standard. I called Friday and asked what the status was. Joanne(very friendly), who answered the phone, told me the parts were due in on Monday and put me down for the repair on Tuesday, assuming the parts came in on time which they did. The tech was at my house this morning, did the repair and the machine is now working perfectly. So happy I reached out, will absolutely use Rockland Appliance Center again. Friendly staff and very professional. A++++
Read full review
Good day! My Kenmore washing machine wasn't working last weekend, so I set up an appointment and the tech was there in a couple of days. He quickly evaluated the machine, said what it needed and the price was fair. They needed to order the parts which is standard. I called Friday and asked what the status was. Joanne(very friendly), who answered the phone, told me the parts were due in on Monday and put me down for the repair on Tuesday, assuming the parts came in on time which they did. The tech was at my house this morning, did the repair and the machine is now working perfectly. So happy I reached out, will absolutely use Rockland Appliance Center again. Friendly staff and very professional. A++++