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JH Appliance Hickory

JH Appliance Hickory

633 21st St SE Hickory, NC 28602 (828) 569-1158 Website

Photo from the store's public business listing · 2026-07-15

Location & contact

633 21st St SE Hickory, NC 28602

Phone: (828) 569-1158

Website: www.jhapplianceshop.com

Data from www.jhapplianceshop.com, verified 2026-07-15. How we verify

Brands carried

Whirlpool

What this store sells

New Scratch and dent Used

Services

Delivery Financing Haul away Installation Repair Warranty

Customer reviews

Reviews from Google

Frank934

5/5 2 weeks ago

I purchased a new laundry set from JH and have had issues with washer. To be clear this is a manufacturing issue and no fault of JH Appliances. JH was very accommodating and have given us a used machine to use until our warranty repairs are made on our new unit. If your looking for a new or used laundry pair, I wouldn't hesitate to check out JH Appliances. Ask for Makenzie, she'll take good care of you.

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I purchased a new laundry set from JH and have had issues with washer. To be clear this is a manufacturing issue and no fault of JH Appliances. JH was very accommodating and have given us a used machine to use until our warranty repairs are made on our new unit. If your looking for a new or used laundry pair, I wouldn't hesitate to check out JH Appliances. Ask for Makenzie, she'll take good care of you.

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Alicia Mcgalliard

1/5 a month ago

Bought a washer and dryer from here. We had it for 3 days and it started making screeching sounds but wasnt very loud. Two weeks in the sound was much louder and no longer tolerable. (Maybe 6 loads today) We took it back and instead of fixing the dryer they "replaced" it with a different brand but we had to pay more. We've used the "new" dryer about 4 times and its doing the same thing. We aren't over filling the dryer, only putting a 3-4 outfits in if that. We are out $300 on just the dryer..

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Bought a washer and dryer from here. We had it for 3 days and it started making screeching sounds but wasnt very loud. Two weeks in the sound was much louder and no longer tolerable. (Maybe 6 loads today) We took it back and instead of fixing the dryer they "replaced" it with a different brand but we had to pay more. We've used the "new" dryer about 4 times and its doing the same thing. We aren't over filling the dryer, only putting a 3-4 outfits in if that. We are out $300 on just the dryer..

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Vee Henderson

5/5 2 months ago

This company is the BEST! I've done business with them several times over the last 10 years. They treat you fairly, have good prices, deliver, install and have a 30 day return/fix policy. I just paid over the phone, for my elderly mother a washing machine to be delivered and installed tomorrow. I recommend this appliance store to everyone, especially those of us who aren't able to afford brand new appliances.

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This company is the BEST! I've done business with them several times over the last 10 years. They treat you fairly, have good prices, deliver, install and have a 30 day return/fix policy. I just paid over the phone, for my elderly mother a washing machine to be delivered and installed tomorrow. I recommend this appliance store to everyone, especially those of us who aren't able to afford brand new appliances.

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J

5/5 5 months ago

My experience was great. The ladies were kind and they have a 30 day warranty. Called for replacement and they came back out immediately. I love my reasonably priced Whirlpool W/D set. Clothes are clean every time! Will definitely recommend to everyone in NC.

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Chasity

1/5 7 months ago

UPDATE not only was the motor held on by jb weld, but after replacing the motor we noticed the dryer drum has been welded together when it shouldn't be also. Love this for me. Thisnis what thw drum attaches to...shouldn't be welded. Have had 3 washing machines crap out from this place over the last 3 years. One I purchased 2 my ex husband purchased. He bought a washer that was promised to work. Gets it home, doesn't work. Has to get it back up there so they will give him another bc its literally the same day. No worries things happen, gets another. About 2 weeks after the 30 day guarantee they give the second craps out. I find a set on market place and get them and give him mine. My marketplace purchase is a flop and im left with no washer or dryer, an ex i had to teach how to do laundry....i decided he could have been the problem and i only had$1000. Well, for 900 I got delivery of a stackable that worked for about a week after the 30 days was up and called them. They gave me a number to a guy I could pay to fix it. He didn't even want to. He told me where to get the part and said I could do it myself. It was the control panel. That wasnt cheap. Another $200 towards this already overly priced unit. Then it started continuously pouring water and flooding, then finally when the dryer wouldn't work.. again we go to get the worn out motor off as its the only thing that we haven't replaced at this point and its held on by JB WELD!!! Also, the delivery guys dented and warped and scratched it to shit when they brought it. The machine i agreed to and what I was left with dont even look the same after they did whatever they did. Don't go to this place. They will take advantage of the fact that you need something expensive quickly. Please just save a little but longer and buy new. Had I just saved like 400 more dollars I could have had a brand new unit. Now im paying more than that to fix this load of crap. I wouldn't even be as mad if I had told them I had just got gotten by fb market place.

Read full review

UPDATE not only was the motor held on by jb weld, but after replacing the motor we noticed the dryer drum has been welded together when it shouldn't be also. Love this for me. Thisnis what thw drum attaches to...shouldn't be welded. Have had 3 washing machines crap out from this place over the last 3 years. One I purchased 2 my ex husband purchased. He bought a washer that was promised to work. Gets it home, doesn't work. Has to get it back up there so they will give him another bc its literally the same day. No worries things happen, gets another. About 2 weeks after the 30 day guarantee they give the second craps out. I find a set on market place and get them and give him mine. My marketplace purchase is a flop and im left with no washer or dryer, an ex i had to teach how to do laundry....i decided he could have been the problem and i only had$1000. Well, for 900 I got delivery of a stackable that worked for about a week after the 30 days was up and called them. They gave me a number to a guy I could pay to fix it. He didn't even want to. He told me where to get the part and said I could do it myself. It was the control panel. That wasnt cheap. Another $200 towards this already overly priced unit. Then it started continuously pouring water and flooding, then finally when the dryer wouldn't work.. again we go to get the worn out motor off as its the only thing that we haven't replaced at this point and its held on by JB WELD!!! Also, the delivery guys dented and warped and scratched it to shit when they brought it. The machine i agreed to and what I was left with dont even look the same after they did whatever they did. Don't go to this place. They will take advantage of the fact that you need something expensive quickly. Please just save a little but longer and buy new. Had I just saved like 400 more dollars I could have had a brand new unit. Now im paying more than that to fix this load of crap. I wouldn't even be as mad if I had told them I had just got gotten by fb market place.

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