Collier Appliance And Furniture

The technician fixed my dishwasher, but it was not put back in the same alignment as before - it was clearly sitting differently after the service. When I raised the concern, they kept insisting it was reinstalled the same way and spoke as if I wasn't being truthful, instead of properly checking it. The follow-up process was also difficult — they couldn't give me an exact time window to return and wanted to send the same technician again. Now I have to hire a separate installer and pay out of pocket just to have it put back correctly. I felt dismissed and the situation was handled poorly. I would not recommend based on my experience.

They were engaged to get a brand new, improperly operating, ice machine to function. They made FIVE trips to my house (two different techs), and never got it working. I read the instruction manual and concluded that they had installed the wrong size drain line on the appliance. I, the homeowner, replaced that line and now the appliance works perfectly. A competent tech would have taken five minutes to review these installation instructions and found the problem.Total incompetence.

I had one of the worst experiences ever with this company. The technician, David, lied twice about what was wrong with my appliance. Even after we had agreed on providing estimates, he was not truthful. When I tried to reach out to him, he misled his manager by claiming he had already contacted me but that I hadn't picked up the phone. I was informed that this company is an official Miele representative for appliance repairs, so I admit my expectations were relatively high. However, what I experienced was far from acceptable. Overall, it was an exceptionally disappointing experience. P.S. Eventually, David called me. Throughout the conversation, he interrupted me, lied again, and blamed the company owner for his incompetence. I feel sorry for his manager because this will reflect on the company's overall performance.

Horrible service. They charged for an inspection on our grill for $213.75. Wouldn't provide an estimate without payment of the inspection. I paid the fee and they provided an estimate of almost $1000.00 to replace all the burners. Didn't offer to apply the inspection fee to the repair either. I got back in town and checked the grill. There was absolutely nothing wrong any of the burners. The problem was a faulty igniter and a rusted through igniter tube. Neither of these parts were on the estimate. I could see that they didn't remove the igniter tube's as there were no sign that the grills, brick trays, or screws to the igniter tubes we touched. I have contacted them 3 times with NO response. They won't provide the date and time of the "inspection" and it isn't listed on the estimate. I went to Grill and Fill and picked up the parts I needed for under $150. Installed them and the grill works perfectly. STAY AWAY FROM THIS COMPANY!

I had some major issues with a brand new Lynx Pizza oven. Collier appliances took care of my issue after many contacts with Lynx directly. The techs were super well informed, clean, neat, patient and most importantly solved the problem. They also handled a few other Lynx Outdoor kitchen issues for me and resolved all of those problems as well.