V&V Appliance Parts

I needed a dishwasher filter. I canceled my online (jungle named) order after the delivery date was pushed back. I called v&v and I could pick up the part the next day. The price was fair and competitive with the online price. When I picked up the part, I was instantly charmed by the same person and his cat and music albums and instruments. I will be going here for my appliance parts from now on, when all else are equal.

The counter guy seems to be very rude. I was able to give him both the part number along with the model and serial of the range I was working on and he complained about having a part number saying that’s not a GE part number. It’s clearly the stock part from the unit. After giving the model and serial number he just seemed to have a lack of care to try and help me. He just simply said we don’t stock those, without any effort to find it. I called the V and V in Garfield and they had it in stock ! I will take the few extra minutes to drive to Garfield location. MUCH BETTER CUSTOMER SERVICE IN GARFIELD.

I called, and the guy was noticeably overwhelmed. First he complained that the number off the part wasn't good enough and that he needed the washer model number. Then he still couldn't find the part, and he couldn't remember the part I needed after telling him three times what I needed. He got all irritated with me, complained about how he had a bunch of people at his desk and no time for me. He told me to find the part myself and call him back. I found the part myself in seconds and ordered it from a different place because nobody deserves that attitude.