Photo from the store's public business listing · 2026-07-15
Jim Rupert
Waited a week for them no show no call every time I'd call they said I will let the technician no 2 weeks have passed still nothing will never use this busines again
karen rupert
Called for a service call...it was at 2pm on a Wednesday...and said the service man will call to confirm...no call..we called again and was told ok ill tell him and that was it Called again to see if he was coming and they weren't sure what was going on...so never heard from them or service man....not reliable at all
Bruce Adair Firm
No communication, says they'll call never did. Waited 2 weeks for a part, have no idea if even ordered. Spoke with someone claiming to be the owner, he didn't want to hear my complaints said he didn't need this shit and hung up on me. Well he lost a customer and hopefully many more. Very unprofessional!
Spencer Everly
They seem like nice people but the customer service is awful. This isn't a hard fix, all the tech needs to do is to actually call or show up when they say they will and if they are unable to do so then actively reach out to customers to keep them in the loop. I should not have to reach out again and again over an issue that I was told repeatedly would be taken care of "tomorrow", this went on for 3 months. The owner seems nice enough and offered to replace my dryer's motor to his credit but my wife and I were so frustrated after I had to reach out to the tech yet again after she was almost 2 hours late due to car issues that we just decided to move on. If this issue is addressed then this places rating and reputation would improve drastically.
Read full reviewThey seem like nice people but the customer service is awful. This isn't a hard fix, all the tech needs to do is to actually call or show up when they say they will and if they are unable to do so then actively reach out to customers to keep them in the loop. I should not have to reach out again and again over an issue that I was told repeatedly would be taken care of "tomorrow", this went on for 3 months. The owner seems nice enough and offered to replace my dryer's motor to his credit but my wife and I were so frustrated after I had to reach out to the tech yet again after she was almost 2 hours late due to car issues that we just decided to move on. If this issue is addressed then this places rating and reputation would improve drastically.
ranman1213
Received my new gas stove today and what a beauty it is! Called them on the phone and Jennifer texted me a couple of pictures and we were able to complete the transaction right there and then. Delivered and professionally installed, as promised, two days later. I'm estimating my savings over a big box store on this purchase to be in excess of 1000.00. Couldn't be happier if I tried with all my might. Do recommend and will buy again.
Read full reviewReceived my new gas stove today and what a beauty it is! Called them on the phone and Jennifer texted me a couple of pictures and we were able to complete the transaction right there and then. Delivered and professionally installed, as promised, two days later. I'm estimating my savings over a big box store on this purchase to be in excess of 1000.00. Couldn't be happier if I tried with all my might. Do recommend and will buy again.
