Fullerton Appliance Center

There was a small mix up when I bought my dryer from there. Rather than get into the story, which I do not feel that Fullerton was to blame when I talked with Mike on the phone and said I was going to return the dryer due to the mix up I could tell in his voice that my decision didn't sit right with him. I guess i was right because within a half hour he called back after speaking to the owner and wanted to make things right. The problem was remedied with a handshake and an apology from Scott the owner about the mix-up. Not only did they solve my problem but they gained a customer for life. Thank You both for being "stand up" gentlemen!!!!

Very disappointed after setting up a service appointment, leaving work to meet the technician and never hearing back. The technician came and “diagnosed” my oven (with no tools or meters )what the problem could be. He stated that parts would need to be ordered before he would actually know what could be wrong. I would receive a call with a quote, but guessed it could be around $500. Sounds good to me as a replacement would be closer to $3000. That was 3 weeks ago…. No call, or even a bill for his time. I did give an extra star because the tech did come on time. Locally owned does not mean better service.

I've bought many appliances at Fullerton's and have always been happy. Yes, nothing is made as well as in years past, but Fullerton carries far more trustworthy brands than you'll find at the big box stores. And if you need service, they can fix it--not so when you buy garbage LG and Samsung from Home Depot. Their customer service team is professional and helpful. Love that they carry Speed Queen washers and dryers--I will not buy anything else as they are workhorses that are still made in America.

As someone who loves supporting local businesses this is a disappointing review and share of information for me… NEVER and I mean, NEVER, use Fullertons for any of your appliances. Day 1 of installing our new washer it didn’t work… had to wait 2 weeks for them to come out and “fix” it while using a laundromat for me and my kids laundry. After a few more weeks we had to have them come out again because it stopped spinning so they “fixed it” again.. they said they got a “bad batch” of them… so in that case why would they not replace it under my warranty?? Ask them!! About 1 month later we had to have them come out YET AGAIN because the washer was making extremely loud noises so they “fixed it” by putting plastic covers on the bottom of the washer. Here we are now almost a year out and our BRAND NEW WASHER FROM FULLERTONS is still a LEMON. They said they would be here at 9am to look at it because I work at 10am. It’s now 9:45 and they are not here. Never give these people your money. Very extremely disappointed. In this economy of living paycheck to paycheck and just trying to get by for me and my kids, while supporting local businesses, I am now out of a brand new washer and cannot afford a new one since they waited this off until my warranty ended.

NowI am pissed as can be! My oven quit within the first year...took a month to get it repaired. A repair that lasted 3 months. It quit the morning of my family's Christmas brunch!!!!! Now its been almost 2 months because we want a different stove??!! You can't find a friggen stove? Look to Facebook for my rant. Everyone i know knows i love to bake! This is ridiculous....Kym Martin I WANT MY MONEY BACK AND WE WILL GO ELSEWHERE!