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Used ApplianceSTORES

Queen Appliance Outlet

Confirmed open with Google 4.7 2,131 Google reviews Used Appliances
116 Lancaster Ave

Location & contact

116 Lancaster Ave
Malvern, PA 19355

Customer reviews

Reviews from Google

Tom Dexter

4/5 3 weeks ago

We met Nicole in Malvern who was very helpful finding a new Fridge freezer with our measurement restrictions. We proceeded with ordering as their pricing was also very good compared to online. On delivery day the drivers were very good and removed our current ff with care. Unfortunately after installing the new ff there was damage which clearly occurred at the manufacturer. The drivers didn’t have a quick fix as the warehouse didn’t seem to want to help them out which was a shame and held them up so I called the store who luckily ordered me a new one which arrived a few days later. Overall the service was good from this company and I’d use them again just a shame the warehouse managers don’t help out the delivery team better with issues.

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We met Nicole in Malvern who was very helpful finding a new Fridge freezer with our measurement restrictions. We proceeded with ordering as their pricing was also very good compared to online. On delivery day the drivers were very good and removed our current ff with care. Unfortunately after installing the new ff there was damage which clearly occurred at the manufacturer. The drivers didn’t have a quick fix as the warehouse didn’t seem to want to help them out which was a shame and held them up so I called the store who luckily ordered me a new one which arrived a few days later. Overall the service was good from this company and I’d use them again just a shame the warehouse managers don’t help out the delivery team better with issues.

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William C. Miller

5/5 a month ago

Everyone was very professional. This was the third major appliance I purchased from Gerhard’s. Delivery was on time. Communication about delivery was great! The sales person, Frank, was knowledgeable about the products and helpful. Would recommend both Frank and Gerhard’s to anyone looking for appliances.

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Elizabeth Nebel

5/5 a month ago

Gerhard’s has been our first choice for appliances for the past 15 years. The service can’t be beat! The sales team is knowledgeable and doesn’t hover. We’ve worked with many team members over the years and they are all a pleasure to deal with. Thank you. Delivery and removal of old appliances is a big plus also.

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Christy Parker

5/5 4 months ago

Love supporting an independently owned business with knowledgeable, efficient people! Have bought multiple appliances from them - most recently a washer & dryer … enjoyed an instant $100 rebate on top of extended President’s Day sale pricing. Had the in stock items delivered within 4 days of purchase.

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Devin O

5/5 4 months ago

Frank welcomed me into the store with open arms and resolved my immediate need for a new refrigerator same day! Extremely professional,understanding, and accommodating. He was able to find me the new refrigerator I needed to accommodate the dimensions and requests I presented to him. Highly recommend Frank!

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