Sharon Humphrey
Terrible customer service via the phone. Inquiry on a repair and felt like I was bothering the lady who answered the phone.
Photo from the store's public business listing · 2026-07-15
Phone: (610) 374-4888
Website: atozvacuum.com
Data from atozvacuum.com, verified 2026-07-15. How we verify
Sharon Humphrey
Terrible customer service via the phone. Inquiry on a repair and felt like I was bothering the lady who answered the phone.
Shaena Zacharias
We love the great customer service and assortment of inventory. We buy all of our vacuums there, and we’re always happy. It’s a great local business to support.
Hope Migliaccio
Dropped our vacuum off to be repaired. We were told that someone would get back to us with a quote within a few business days. Called back after 7 business days as we had not heard anything. The woman who answered the phone was rude and said that it takes 7-10 days. Once we gave her the date we brought the vacuum in, she said that a quote would be ready in a couple days and they would get back to us. The second time we called at the 14 business days mark, and the quote was still not done. We were put through to another employee and he stated that they “have not even looked at it” in a dismissing tone. We picked up the vacuum.
Read full reviewDropped our vacuum off to be repaired. We were told that someone would get back to us with a quote within a few business days. Called back after 7 business days as we had not heard anything. The woman who answered the phone was rude and said that it takes 7-10 days. Once we gave her the date we brought the vacuum in, she said that a quote would be ready in a couple days and they would get back to us. The second time we called at the 14 business days mark, and the quote was still not done. We were put through to another employee and he stated that they “have not even looked at it” in a dismissing tone. We picked up the vacuum.
Verena Aibel
What a joy-filled experience, coming to this store to see about a Hoover vacuum cleaner repair, and staying to learn all about the Maurice Berger “Maison Berger Paris” line of diffusers which actually neutralizes bad odors, doesn’t just mask them like air fresheners or candle scents do. I got a whole lesson on how to fill the bottle, how to set it in motion, all the safety tips and best uses by a pleasant salesperson! The store is amazing, with all little carpet runways to test out the various vacuum cleaners ( and a super line of ceiling fans) to fit most any budget. All quality vendors I was told and I believed it!
Read full reviewWhat a joy-filled experience, coming to this store to see about a Hoover vacuum cleaner repair, and staying to learn all about the Maurice Berger “Maison Berger Paris” line of diffusers which actually neutralizes bad odors, doesn’t just mask them like air fresheners or candle scents do. I got a whole lesson on how to fill the bottle, how to set it in motion, all the safety tips and best uses by a pleasant salesperson! The store is amazing, with all little carpet runways to test out the various vacuum cleaners ( and a super line of ceiling fans) to fit most any budget. All quality vendors I was told and I believed it!
Greg Shay
They did an excellent job on our Miele! The upright, probably the best design the German company ever had was discontinued. A to Z completely rebuilt ours for a very reasonable price. We just used it and it works like new!
961 N 10th St
Reading, PA 19604