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Used ApplianceSTORES

J A Appliance & Hm Theater Ctr

513 Chestnut Dr

Location & contact

513 Chestnut Dr
Cumberland, RI 44017

Customer reviews

Reviews from Google

Mike Hall

5/5 a year ago

Had issues with dishwasher washer and dryer and microwave Sam was able to help me and provide me with options on repairing and replacing my appliances. 10/10 would recommend his services

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Deborah Pais

5/5 9 years ago

I spoke to Jim the owner today because our 4 year old LG Front Load Washer has loose bearings and weights and LG will not cover that and he offered to look into parts and repair cost. He called me back to give me an approx. price range and gave me his honest opinion and told me that it wouldn't be worth neither of our time to do the repair work. The appliances now a days are all junk and not the same as what they were 20+ years ago. I asked him if he would recommend a front load or top load and what brand and he said go with a top load and a Whirlpool. I want to thank him for taking time out of his busy day to help me resolve my issue even though he didn't make a dime off of us. He saved us from wasting our hard earned money unlike LG.

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I spoke to Jim the owner today because our 4 year old LG Front Load Washer has loose bearings and weights and LG will not cover that and he offered to look into parts and repair cost. He called me back to give me an approx. price range and gave me his honest opinion and told me that it wouldn't be worth neither of our time to do the repair work. The appliances now a days are all junk and not the same as what they were 20+ years ago. I asked him if he would recommend a front load or top load and what brand and he said go with a top load and a Whirlpool. I want to thank him for taking time out of his busy day to help me resolve my issue even though he didn't make a dime off of us. He saved us from wasting our hard earned money unlike LG.

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Sarah Flemming

5/5 9 years ago

Yes, the older gentleman on the telephone does interrupt you while your speaking. (Gave me a bad impression at first) I can tell it's not because he's trying to be rude, but very busy. He has been running this company for so many years he knows the diagnosis before you spit out your sentence .They are knowledgeable ,kind and courteous in person. I have used them to repair my freezer and to install a new dishwasher. I recommend them. Family run business.

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Yes, the older gentleman on the telephone does interrupt you while your speaking. (Gave me a bad impression at first) I can tell it's not because he's trying to be rude, but very busy. He has been running this company for so many years he knows the diagnosis before you spit out your sentence .They are knowledgeable ,kind and courteous in person. I have used them to repair my freezer and to install a new dishwasher. I recommend them. Family run business.

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Lee Jordon

1/5 9 years ago

Jimmy, one of the owners has a terrible temper. It is impossible to try an work through him. I hear the techs are fine but impossible to do business with them over the phone. The person is so combative for no reason. Your service will be canceled because he talks over you and is extremely rude. Easy to find another service provider. Stay clear.

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Jimmy, one of the owners has a terrible temper. It is impossible to try an work through him. I hear the techs are fine but impossible to do business with them over the phone. The person is so combative for no reason. Your service will be canceled because he talks over you and is extremely rude. Easy to find another service provider. Stay clear.

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Carl Reese

5/5 9 years ago

Was having issues with my washer and was looking at A minimum of $350-$500 to replace it. But as a last resort I decided to call J&J appliance to see if they had any advice on how to fix it. I spoke with Jim Senior and I described to him what was going on. He gave me a most likely solution and I was able to do the repair myself in less than a half an hour. Turns out he was 100% correct and my washer is running perfectly like it's brand-new. Thanks again guys and if I ever have any issues with any appliances moving forward you will be my first call instead of my last.

Read full review

Was having issues with my washer and was looking at A minimum of $350-$500 to replace it. But as a last resort I decided to call J&J appliance to see if they had any advice on how to fix it. I spoke with Jim Senior and I described to him what was going on. He gave me a most likely solution and I was able to do the repair myself in less than a half an hour. Turns out he was 100% correct and my washer is running perfectly like it's brand-new. Thanks again guys and if I ever have any issues with any appliances moving forward you will be my first call instead of my last.

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