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Used ApplianceSTORES

Electronic Express

719 Thompson Ln LA-5 (888) 257-7500 Website

Location & contact

719 Thompson Ln LA-5
Nashville, TN 37204

Phone: (888) 257-7500

Website: www.electronicexpress.com

Brands carried

Frigidaire GE LG Samsung

What this store sells

Outlet

Services

Delivery Financing Installation

Customer reviews

Reviews from Google

bajaj bajaj

5/5 2 months ago

I recently visited this electronics store and had an excellent shopping experience. The store was clean, spacious, and very well organized, making it easy to browse through different sections and compare products comfortably. The displays were modern and neatly arranged, creating a convenient and enjoyable shopping environment. The variety of electronics available was impressive. The store offered smartphones, laptops, televisions, headphones, gaming accessories, home appliances, and many other electronic products from trusted brands. I especially appreciated the availability of both budget-friendly and premium options, making it suitable for different customer needs and budgets. The staff members were friendly, knowledgeable, and very helpful throughout my visit. They patiently answered my questions, explained product features clearly, and recommended suitable options based on my requirements. Their professional attitude and technical knowledge made the shopping experience smooth and stress free. Another thing I appreciated was the clean and comfortable atmosphere of the store. The checkout process was quick and organized, and the staff ensured all billing, warranty, and product details were explained properly. The products on display appeared genuine, updated, and well maintained. The pricing was fair considering the quality, variety, and customer service provided. Overall, this electronics store offers reliable products, professional assistance, and an excellent shopping experience. I would highly recommend it to anyone looking for quality electronic devices and accessories. I truly enjoyed my visit and will definitely return again in the future.

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I recently visited this electronics store and had an excellent shopping experience. The store was clean, spacious, and very well organized, making it easy to browse through different sections and compare products comfortably. The displays were modern and neatly arranged, creating a convenient and enjoyable shopping environment. The variety of electronics available was impressive. The store offered smartphones, laptops, televisions, headphones, gaming accessories, home appliances, and many other electronic products from trusted brands. I especially appreciated the availability of both budget-friendly and premium options, making it suitable for different customer needs and budgets. The staff members were friendly, knowledgeable, and very helpful throughout my visit. They patiently answered my questions, explained product features clearly, and recommended suitable options based on my requirements. Their professional attitude and technical knowledge made the shopping experience smooth and stress free. Another thing I appreciated was the clean and comfortable atmosphere of the store. The checkout process was quick and organized, and the staff ensured all billing, warranty, and product details were explained properly. The products on display appeared genuine, updated, and well maintained. The pricing was fair considering the quality, variety, and customer service provided. Overall, this electronics store offers reliable products, professional assistance, and an excellent shopping experience. I would highly recommend it to anyone looking for quality electronic devices and accessories. I truly enjoyed my visit and will definitely return again in the future.

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George Wolfson

3/5 3 months ago

The entire experience inside the store was perfect in every way The sales associate , Mary, was exceptional. I would have given the star rating a five , but the delivery experience was one star and only the communication was good. The overall delivery experience failed.

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Alisha Pagliarulo

1/5 5 months ago

Clayton was knowledgeable and extra helpful! Unfortunately I'm back to update my review. After purchasing my tv at this location I had to drive to the warehouse to pick it up. Their team loaded it into my vehicle and I had to hire someone to take it from my car, into my apartment and install it. I supervised and there was zero damage. When the tv was plugged in it became visible that the screen was cracked and there is no picture. I called the store and talked the William, the store manager who was dismissive and told me that I was lying about having damaged it. He was so rude that I asked for a manager and he told me if I didn't want to work with him I could look up the corporate number on their website. Hoping for a resolution.

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Clayton was knowledgeable and extra helpful! Unfortunately I'm back to update my review. After purchasing my tv at this location I had to drive to the warehouse to pick it up. Their team loaded it into my vehicle and I had to hire someone to take it from my car, into my apartment and install it. I supervised and there was zero damage. When the tv was plugged in it became visible that the screen was cracked and there is no picture. I called the store and talked the William, the store manager who was dismissive and told me that I was lying about having damaged it. He was so rude that I asked for a manager and he told me if I didn't want to work with him I could look up the corporate number on their website. Hoping for a resolution.

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Lee Roberts

5/5 6 months ago

Just browsing but picked up a new Yeti Rambler Magslider lid. Lots of other electronic household stuff. Parking is busy because Vanderbilt Health is on the second floor of this strip mall.

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Ghost Adam

1/5 a year ago

Well started off really excited that I found the stove my wife has been wanting for awhile now. That excitement quickly turned into disappointment after delivery of the stove. 1. The stove was delivered by 1 guy with a pickup truck, that my wife had to help get the stove on the porch. 2. He did not stick around long enough to inspect the stove to ensure no damage. 3. Once we opened the package it was quickly noticed that the stove was damaged in several places, the neck where all the oven controls are was bent out of 90°( looked like it dropped on the neck and almost bent over) causing the stove top not to sit evenly. Also one of the side panels was dented so in that the panel itself came off the frame. 4. Once determine the stove was damaged I immediately reached out to sales where I was told they can get me a full refund or a partial credit for the damage. Normally I would have gotten the full refund and bought elsewhere, but I was desperate for a working stove since my current one was unrepairable. My issue is with the partial credit, it was only 10% of the stove price not including the delivery fee ($199). I tried talking to someone who controls the partial credit amount and was told that they can't go any higher because they would not make any money on the stove if they did ( I would have been satisfied with a refund of the delivery fee). I'm a residential craftsman and deal with customer service every day. If I damage a customer property I pay for the damage. That's why I carry liability insurance. I imagine the carrier also has liability insurance for the same purpose. Electronic Express should have filed a claim with the carrier for the damaged stove and not have the customer deal with it. I understand we have to make money, but the pure laziness and disregard for customer satisfaction does not sit well with me. I will NEVER BUY NOR RECOMMEND ELECTRIC EXPRESS AGAIN!

Read full review

Well started off really excited that I found the stove my wife has been wanting for awhile now. That excitement quickly turned into disappointment after delivery of the stove. 1. The stove was delivered by 1 guy with a pickup truck, that my wife had to help get the stove on the porch. 2. He did not stick around long enough to inspect the stove to ensure no damage. 3. Once we opened the package it was quickly noticed that the stove was damaged in several places, the neck where all the oven controls are was bent out of 90°( looked like it dropped on the neck and almost bent over) causing the stove top not to sit evenly. Also one of the side panels was dented so in that the panel itself came off the frame. 4. Once determine the stove was damaged I immediately reached out to sales where I was told they can get me a full refund or a partial credit for the damage. Normally I would have gotten the full refund and bought elsewhere, but I was desperate for a working stove since my current one was unrepairable. My issue is with the partial credit, it was only 10% of the stove price not including the delivery fee ($199). I tried talking to someone who controls the partial credit amount and was told that they can't go any higher because they would not make any money on the stove if they did ( I would have been satisfied with a refund of the delivery fee). I'm a residential craftsman and deal with customer service every day. If I damage a customer property I pay for the damage. That's why I carry liability insurance. I imagine the carrier also has liability insurance for the same purpose. Electronic Express should have filed a claim with the carrier for the damaged stove and not have the customer deal with it. I understand we have to make money, but the pure laziness and disregard for customer satisfaction does not sit well with me. I will NEVER BUY NOR RECOMMEND ELECTRIC EXPRESS AGAIN!

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