Eagle Home Appliances and Services LLC

I’m very disappointed with my experience after purchasing a refrigerator from Eagle. The refrigerator broke a little over a month after purchase, just outside of the 30-day warranty period. After having an appliance repair company inspect it, I was informed that the refrigerator had apparently been repaired in the past using incorrect parts and was also missing parts altogether. When I first contacted Eagle for help, they asked me to send pictures of the refrigerator, which I did immediately. Since then, I have not been able to get a response from anyone despite multiple calls and attempts to follow up. I understand warranties have limits, but selling an appliance that was improperly repaired and then ignoring customers afterward is extremely frustrating. I expected better communication and customer service, especially after spending my hard-earned money there.

Came here because of the reviews and they were accurate. Freddy was very friendly, professional, and answered all of our questions honestly. Not at all the stereotypical pushy salesman. Within 2 hours of purchasing a washer and dryer he had them delivered, installed, and even hauled away our old broken machines. All for a much better price than any big box store could offer. Overall, great service! Would definitely come back for future appliance needs.

I found out about this place from a facebook marketplace ad for a fridge and I could not be happier that I did! My husband and I were able to visit their store and choose a fridge that day with Freddy's help. Though it is a small selection (maybe 15 or so second hand fridges to choose from), I honestly preferred that way. We got a great deal and Freddy hand delivered and installed it himself! He was super helpful and arrived right when he said he would for the delivery. We have had the fridge for over a month now and have had no issues!