Martinez Furniture & Appliance

Everything that was supposed to be brand new showed up looking beat to hell. Scratched, dented, gouged, wood snapped apart, fabric was stained. Everything was wobbly. Absolutely atrocious. Idk if they received it from their distributor already beat up, or if they beat it up during their delivery, but I had to send it back and they are not willing to replace it. Total waste of time shopping here — had to wait about 3 weeks to receive this stuff and now my timeline to move into a new house is pushed back until I can buy new furniture from another store. The saleswoman, Norma was very professional and nice to deal with when I purchased everything. No complaints about her.

I had an amazing experience furniture shopping with Norma! From the moment I walked in, she was welcoming, attentive, and genuinely interested in helping me find exactly what I needed. She has a great eye for style and made the entire process feel easy and enjoyable. Norma took the time to understand my preferences, budget, and space, and she offered thoughtful recommendations without ever being pushy. Her knowledge of the products really stood out, and she made me feel confident in my purchase. If you’re looking for someone who truly cares about customer satisfaction and goes above and beyond, I highly recommend asking for Norma. She made what could have been a stressful process feel effortless!

I had such a great experience at this furniture store thanks to Norma Alonso! From the moment I walked in, she was friendly, patient, and really took the time to understand what I was looking for. She gave honest recommendations without any pressure and helped me find exactly what I needed. Her customer service was outstanding—she made the whole process easy and enjoyable. It’s rare to find someone who genuinely cares about helping customers, and it truly shows in her work. If you’re shopping here, I highly recommend asking for Norma Alonso. You won’t be disappointed!

I had an excellent experience working with Norma. She provided outstanding customer service, very attentive, knowledgeable, and truly went above and beyond to help me find exactly what I needed. She took the time to understand my needs and made sure everything met my expectations. On top of that, the pricing was great. I highly recommend working with her!