Allure Appliance

Using AHS who sent out Allure Appliance to repair our dryer. Allure Appliance has made many trips to our home replacing many parts. We have been without a cloths dryer for two months. The dryer is still not working. What the heck is going on? How hard can it be to repair a dryer. I will definitely be canceling our AHS contract and would never recommend using Allure Appliance for any home repairs.

Allure Appliance service is the worst I have ever experienced with my home warranty. The first time the technician came in - it took them months to keep coming over and over to fix the same issue of my washing machine. We had to wait for weeks waiting on parts and then not communicating and at times very rude and unprofessional. After being frustrated with their repeated failures of service at my home, I finally gave up and did not want them come any more. Unfortunately the problem never resolved. So after about 6 months - I call my home warranty and unfortunately it’s Allure Appliance technician again who submitted an incomplete report to my home warranty and still not resolving the problem. They only add to your frustration and your issue is never resolved. Worst service out there!

Unfortunately this company was assigned by our home warranty company. They sent out a first technician who did a diagnosis on our washing machine. Waited 10 days for parts to be delivered which I was told in person and over text, however they never ordered anything. Only to send out 2 technicians weeks after the first visit to conduct a second diagnosis. If you are working with them, dont believe anything they tell you. Terrible way to run a business.

Absolute worst experience after being assigned this company through American Home Shield. If you get assigned this company, I’d strongly recommend you call AHS to change to literally any other company. The technician they sent didn’t speak English, he falsely wrote in the report that my microwave was physically damaged and not the result of wear and tear so that it wouldn’t be covered, which is 100% false! Thankfully, AHS re-assigned me to a reputable company for a second opinion.