Campbell Appliance Heating and Air, Inc

Do Not use this company for anything. Incompetent and unprofessional. Paid for a part over $500 haven't seen or heard from them in Over 2 months. Still waiting on the repairs to be made. Made multiple calls requesting refund was told they don't do refunds and a receipt was sent via email. Which I never gave them. Unbelievable that people like this can even be in business. Next stop Better Business Bureau.

BEWARE - they'll install parts that you don't need and charge you for them. A week later they called and said they will issue a refund for the unneeded part. However, they replaced the compressor in the fridge and a month later the freezer isn't working. I called a different repair company and the tech observed residue below the compressor indicating a freon leak. Ergo, they can't correctly replace a fridge compressor.

Just don’t do it! 1st off- WE WERE ROBBED BY THE REPAIRMEN. Literally have footage of them unnecessarily accessing my garage. 2nd ,they didn’t put the hose/screws back on the fridge so it’s been leaking for days- I now have floor damage. The manager refused to refund our installment fee or appropriately escalate the matter. TRASH.

It's interesting that negative reviews seem to disappear from this site. Mine did, and several others have mentioned the same thing. Also, Campbell's regularly claims they have no record of a customer who complained. Again, very interesting. My advice is the same as the first time I wrote a comment: DO NOT, UNDER ANY CIRCUMSTANCES, USE THIS COMPANY. Our experience with Campbell's has been a true nightmare. They ripped my husband and I off good, by fixing one problem and causing TWO others. And after going to the Temple COC, the Central Texas BBB, and the Texas Department of Labor Relations, Campbell's STILL refuses to make it right. SAVE YOUR TIME AND MONEY AND GO ELSEWHERE. You will be glad you did! I wish I could give them ZERO stars.

This company is typically good about answering the phone quickly, but they haven’t been great about fixing our actual issues. We have had them out to the same property multiple times, have spent a good amount of money to fix the AC at said property, waited weeks for a “part to come in”, but the problem never got fixed. We had to call another company to come out and they fixed the issue quickly, at a more affordable rate. I did reach out and explain my frustrations to Campbell Heating & Air, and did not receive a response. To me, it feels like they give you the run around, charge a lot of money, and do not solve your problems. I would search for a different company if I were you.