B & B Appliances

B & B Appliances is an outstanding Company. Yesterday my dryer stop working. I called around to other repair shops and they were all booked up with appointments until about mid October. I called B & B Appliances and he was able to send Paul to the house this morning. Paul gave me excellent customer service. After telling him the problem, he gave a quick estimate. Paul also showed me what the problem was and how to fix it, if it happens again. The estimate that Paul quoted me came out to be cheaper, after the work was completed. I highly recommend B & B Appliances to anyone who needs dryer repair work done.

Don’t bother contacting this company. They knowingly employ rude employees. Prices for parts are almost tripled. They also try to charge you their full price for used and broken parts. Just got off a phone call with the owner Ricky, which he knowingly admitted that the serviceman he sent out is an “asshole” and proceeded to laugh about it. On top of trying to take advantage of my grandmother, the serviceman was rude and vulgar to her. The owner didn’t have doubts about these issues from his serviceman, and still wouldn’t come to a solution for this poor service. All my grandmother needed was a drain pump for her washing machine. Update: Fixed it myself for $20. Was told the repair was $185, $120 for the part alone. The repair took maybe 5-10 minutes. Use Google/YouTube before making any decisions.