Sterling Appliance

If you need appliances replaced, please do not use Sterling Appliances. They came to replace a refrigerator, microwave, and dishwasher. Didn't measure the space. So the refrigerator is too small. The microwave was too big, and the workers knocked out 50% of the under-cabinet lighting during the install, and are saying "not their problem." And they left my floors dirty. Then this morning (6/11/2026) less than a week after the installation of the gas stove, we started smelling gas in our unit. We asked Columbia Gas to identify the source, and it was the stove. The leak was so bad, the gas company technician immediately disconnected the stove and shut off the gas. He measured the leak at more than 100 ppm, when normal is somewhere around 2 ppm. So Sterling nearly killed my family. Avoid this company at all costs. They're not worth the time and energy you will have to spend managing their shoddy work and lousy attitude. And they could also place your family in a position that could have a catastrophic outcome.

Nick with Sterling Appliance was phenomenal. He was quick to diagnose our issues. Gave an estimate for repair - which was more than fair and reasonable. I am always happy to pay for good quality work. He was insightful and knowledgeable - explained water quality/hardness and maintenance going forward. Sterling Appliance needs to give Nick a raise. He is outstanding.

My 2 year old GE washing machine stopped spinning and draining without warning. Jacob from Sterling arrived in less than 24 hours and within a few minutes we had a diagnosis. The next afternoon, we were back in business. My washer is working better than it did when it was brand new. Jacob is polite, professional and knowledgeable. Best of all, he kept me posted on each step. Highly recommend !