Tracy Seltzer
I am absolutely ecstatic to leave a testimonial of my positive experience with this business. My wife and I purchased a Samsung refrigerator and commercial microwave from Annie & Al's. We initially put the items in storage, in hopes of installing, once we did a kitchen remodel. Well, we had to pause the kitchen remodel and decided to go ahead and put the new fancy refrigerator to immediate use. However, once installed, we had a little issue with the water dispenser not working. We wound up reaching out to Alex [Al?]. First off, he immediately responded and came out to our house on a late Friday afternoon. He was patience and tried his best to remedy the problem. However, he promised to return the following Monday with another try at it. He showed up on Monday, wasn't able to fix the problem, but...he connected us LIVE to Samsung, via a phone call. He stayed and communicated, along side me, the problem. Samsung was a little stubborn about sending their own technician out, but Alex helped me communicate the need for Samsung to send their tech pronto. I now have an appointment with Samsung's tech, thanks to Alex. Folks, go see Alex [Al] and Annie, if you need quality appliances, with the great service to boot. You won't be sorry!
Read full review
I am absolutely ecstatic to leave a testimonial of my positive experience with this business. My wife and I purchased a Samsung refrigerator and commercial microwave from Annie & Al's. We initially put the items in storage, in hopes of installing, once we did a kitchen remodel. Well, we had to pause the kitchen remodel and decided to go ahead and put the new fancy refrigerator to immediate use. However, once installed, we had a little issue with the water dispenser not working. We wound up reaching out to Alex [Al?]. First off, he immediately responded and came out to our house on a late Friday afternoon. He was patience and tried his best to remedy the problem. However, he promised to return the following Monday with another try at it. He showed up on Monday, wasn't able to fix the problem, but...he connected us LIVE to Samsung, via a phone call. He stayed and communicated, along side me, the problem. Samsung was a little stubborn about sending their own technician out, but Alex helped me communicate the need for Samsung to send their tech pronto. I now have an appointment with Samsung's tech, thanks to Alex. Folks, go see Alex [Al] and Annie, if you need quality appliances, with the great service to boot. You won't be sorry!