Hometown Furniture Theodore

Anytime before, I would have given 5 stars. But now I'd rather give none. I have worked so hard on my credit and now it's above a 700. I have had an account with badcock for 2 years. And in those 2 years my credit amount for badcock went from $1,200.00 to $4,500.00 as of 3 or 4 months ago.. I went in there June 16th to get a washer and dryer only to find out that my credit with them has been completely erased and I had to "start over" with a $1,000 credit amount. Said they got new financing but one of my approvals(the $1,000.00) was BADCOCK FINANCING. ARE YOU KIDDING ME? So it's common practice to just erase something that someone worked so hard for?!?

Badcock is good place to shop for furniture, appliances, electronics, rugs, home decor and more. Your credit doesn't have to be perfect to get approved for good quality furniture. The staff is friendly, and eager to please and are good people! No gimmicks! We have shopped at Badcocks for over 15 years. I highly recommend them because they know how to meet and great their customers with dignity and respect. I hope you can find a Badcock store near you! 😊 💯 No photos to post at this time. Will post later. Thank you.

The location at Tillman Corner,Mobile is awesome! My salesperson Jackie was a jewel knows everything about everything I asked of her. She's super sweet,kind, knowledgeable and the very best in customer relations anyone could want. Thanks for your help in getting me exactly what I shopped for..I will be referring others to your location and to ask for Jackie.

I want to start off by saying the customer service is absolutely great no complaints from that part of it by any means they were so helpful and done what they had to do to get me in and out with no issues. But I was recently let off for COVID 19 and was out of work for 2 months straight. I filed for the insurance which I’m paying on every month for times like this well needless to say the insurance only paid one month I’m now behind 2 months on my bill I have had the run around with the insurance company and they refuse to pay the bill even though I’ve sent documentations to prove where I have been out of work. If there is anything bad to say it would be the insurance company y’all need to find a new insurance company that will treat your customers with respect and actually help in a time of need