Bauman's Appliance & Air Cond

Just had a warranty call for our Thermador. Got a call back within an hour of talking to Thermador, less than 24 hours later we had two technicians on site who gave us a 15 minutes heads up before they arrived, repaired our range in about an hour. Don't know why their rating is so low, but they got the job done and communicated faster and more reliably than the other two authorized repair companies.

Do not work with this company! I had an appointment supposedly schedule for today between 8 - 12. Refrigerator is leaking on wooden floors. I even asked the receptionist and quoted back her exact quotes that one of the CSR had quoted me. This goes for any contractor.... if you don't want/or can't to do the work.... Let the client know upfront! You waste time, resources and reputation. It's not worth it.

Randy and his assistant came to fix my Speed Queen Front load washer that was throwing an error code, ordered the part and that took awhile (about 2 months) but thats no fault of their own, Speed Queen was to blame for that delay. Overall I am very satisfied with their work and our washer is back up and running. Thank you Randy from Bauman’s Appliance!

Unfortunately, I cannot recommend this company. Prior to Thanksgiving of 2020, we placed a service request for our stove through our home warranty. The repair technician came out, diagnosed the problem, and said we would have to pay $900 in parts up front and then be reimbursed by the home warranty at a later date. We paid for the parts and were told that due to Covid it may take some time for the parts to come in. We were understanding and waited patiently for several months. This company has yet to contact us to notify us that the parts have arrived. Our stove is still not functioning properly. My husband has called for months and hasn't received any contact. I called today and left a message indicating that if I don't receive a return phone call within the next 24 hours and my money back then I will be contacting the Better Business Bureau to file a complaint. Save yourself the headache and find another repair company!