Cts Appliance Co

We had a wonderful experience working with Scott at CTS Home Appliance Center. The showroom had a wide variety of options for the five appliances we needed, and from the beginning Scott took the time to walk us through everything and share his expertise. His guidance made the entire selection process feel easy and stress-free. The delivery also went smoothly. Eddie and Juan were fantastic—professional, friendly, and very helpful. They handled everything with care and made sure everything was in good order. It’s clear why CTS Home Appliance Center has such a great reputation in Placentia. From the showroom experience to delivery, the entire process was smooth and enjoyable. Scott’s expertise made the whole experience feel effortless, and it’s clear he has built a team that takes real pride in their work. We’re excited to start using everything and truly appreciated the excellent service from the whole team. We’ll absolutely be recommending them to friends and family. If you’re looking for a wide selection and expert guidance when choosing appliances, this is a wonderful place to shop.

I couldn’t be happier with the service. I purchased a basic washer, dryer and stove with hood fan. Scott was very patient as I tried to figure out the logistics of replacing my 40 year old double oven and politely answered all of my questions. He coordinated my week so that appliances could come and go giving me time to paint and patch. The delivery and installation people were kind, prompt and efficient. There was no pressure to purchase more than I could afford. I highly recommend. They made it an easy experience.

Scott Shepherd and his team at CTS were great to deal with. We worked with them during a recent kitchen remodel. Scott spent a great deal of time with us reviewing our designs and helping us select the perfect set of appliances for our kitchen. His delivery and installation team was professional and did a great job as well. As minor issues arose during the project, as they always do, Scott was quick to help us out. He even had his delivery crew swing by to pick up our empty boxes after the appliances were installed. At the beginning of this project, we went to Pacific Sales to do a comparison, and as soon as the sales person realized that we were not looking to make a purchase that day, he literally walked away and ignored us. CTS had great, competitive prices and their customer service was outstanding.