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Used ApplianceSTORES

R & G Appliance Svc

18650 Hatteras St

Location & contact

18650 Hatteras St
San Jose, CA 91356

Customer reviews

Reviews from Google

J K

5/5 3 months ago

There’s a reason why RG Appliances has only five star reviews!! Because this company and its leader, Rick, is absolutely the best in terms of their service and honesty!! A friend referred Rick to me years ago to fix a leak from my small beverage refrigerator. I then used a year later to fix an issue with my large wine refrigerator. Any more recently Rick performed a maintenance service on my large kitchen, refrigerator, as well as troubleshooting a confusing issue with my 10 year old Bosch dishwasher that kept giving me an error code due leak. I have priced out these services with other appliance vendors on yelp and none of them quote what Rick charges for his work. Rick’s prices are fair and low, and more importantly, he is very easy to talk to, and very honest. If it’s a small and easy fix, he tells you that, and charges very little. He doesn’t make up a fake issue to charge more, like other companies do. It’s rare to find someone like Rick in the world we live in today, but I’m sure he’s realized that karma is real and he is running an honest and successful business because of it!

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There’s a reason why RG Appliances has only five star reviews!! Because this company and its leader, Rick, is absolutely the best in terms of their service and honesty!! A friend referred Rick to me years ago to fix a leak from my small beverage refrigerator. I then used a year later to fix an issue with my large wine refrigerator. Any more recently Rick performed a maintenance service on my large kitchen, refrigerator, as well as troubleshooting a confusing issue with my 10 year old Bosch dishwasher that kept giving me an error code due leak. I have priced out these services with other appliance vendors on yelp and none of them quote what Rick charges for his work. Rick’s prices are fair and low, and more importantly, he is very easy to talk to, and very honest. If it’s a small and easy fix, he tells you that, and charges very little. He doesn’t make up a fake issue to charge more, like other companies do. It’s rare to find someone like Rick in the world we live in today, but I’m sure he’s realized that karma is real and he is running an honest and successful business because of it!

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Annie Wasserman

5/5 10 months ago

I was in urgent need of a freezer repair and Rick quickly made it out in under 12 hours of my request. Prompt, attentive, detail oriented, honest, professional and reasonable. He does a great job of explaining the issue, how to mitigate other problems and what to look out for. I would definitely recommend working with him for any appliance repair needs.

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I was in urgent need of a freezer repair and Rick quickly made it out in under 12 hours of my request. Prompt, attentive, detail oriented, honest, professional and reasonable. He does a great job of explaining the issue, how to mitigate other problems and what to look out for. I would definitely recommend working with him for any appliance repair needs.

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Eric Iravani

5/5 2 years ago

I recently had the pleasure of dealing with Rick at RG Appliance for an issue with my Viking refrigerator and Subzero Freezer, and I can't recommend him highly enough. Rick was not only skilled and efficient in addressing the problem, but he also demonstrated exceptional customer service. His kindness and honesty throughout the process was refreshing. It's rare to encounter someone so genuine and transparent. If you're facing appliance troubles, Rick at RG Appliance is the go-to . Thank you, Rick, for your service!

Read full review

I recently had the pleasure of dealing with Rick at RG Appliance for an issue with my Viking refrigerator and Subzero Freezer, and I can't recommend him highly enough. Rick was not only skilled and efficient in addressing the problem, but he also demonstrated exceptional customer service. His kindness and honesty throughout the process was refreshing. It's rare to encounter someone so genuine and transparent. If you're facing appliance troubles, Rick at RG Appliance is the go-to . Thank you, Rick, for your service!

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Roya Hosseinion

5/5 2 years ago

I recently had the pleasure of working with Rick from RG Appliances to repair my washing machine, and I couldn't be more impressed. He was incredibly fast in diagnosing and fixing the issue with my appliance. He arrived promptly at the scheduled time, assessed the problem efficiently, and fixed it quickly. He came prepared with all the necessary tools and parts, ensuring that the repair process was smooth and hassle-free. His attention to detail and commitment to delivering high-quality service were evident throughout the entire repair job. If you're in need of a repairman who is both fast and reliable, look no further. Rick's professionalism, efficiency, and expertise make him the perfect choice for any appliance repair needs.

Read full review

I recently had the pleasure of working with Rick from RG Appliances to repair my washing machine, and I couldn't be more impressed. He was incredibly fast in diagnosing and fixing the issue with my appliance. He arrived promptly at the scheduled time, assessed the problem efficiently, and fixed it quickly. He came prepared with all the necessary tools and parts, ensuring that the repair process was smooth and hassle-free. His attention to detail and commitment to delivering high-quality service were evident throughout the entire repair job. If you're in need of a repairman who is both fast and reliable, look no further. Rick's professionalism, efficiency, and expertise make him the perfect choice for any appliance repair needs.

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Kelley Jamison

5/5 2 years ago

Rick is very professional with fair prices and a ton of knowledge about different appliances. He gives honest feedback that has saved us a lot of money in some cases (for example, telling us not to spend the money with him to repair things that are just going to be diminishing returns). Highly recommend.

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